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Real Estate Division
Table of Contents

Strata Management Licensing Course

Manual: UBC Real Estate Division. 2017. Strata Management Licensing Course Manual. Vancouver, BC: UBC Real Estate Division.

  • Preface: Introduction to Strata Management
  • Course Overview
    Strata Titles or Condominiums

  • Chapter 1: Fundamentals of Law
  • The Sources of Our Laws
    Categories Within Our Legal System
    Real Property Law
    The Judicial System in Practice: The British Columbia Court System
    Enforcing a Judgment

  • Chapter 2: The Real Estate Services Act
  • Requirements for Licensing|
    Unlicensed Assistants
    The Licensing Body – The Real Estate Council
    Real Estate Foundation, Errors and Omissions Insurance Corporation and Compensation Fund Corporation
    Other Real Estate Related Organizations
    Licensing System
    Licensee Conduct
    Additional Responsibilities of a Brokerage
    Discipline and Enforcement
    The Real Estate Development Marketing Act

  • Chapter 3: Professional Ethics
  • Why Study Professional Ethics?
    Professionalism
    What are Professional Ethics?
    The Code of Ethics of the Strata Property Agents of BC
    Duty to Uphold the Law
    Duty to Client in Providing Strata Management Services
    Pecuniary Relations with Clients
    Duty to the Profession
    Enforcement
    Appendix 3.1: Code of Ethics of the Strata Property Agents of BC (Individual)
    Appendix 3.1: Code of Ethics of the Strata Property Agents of BC (Corporate)
    Appendix 3.2: Code of Conduct of the Professional Association of Managing Agents

  • Chapter 4: What the Purchaser Buys: Estates and Interests in Land
  • The Evolution of Real Property Law and the Doctrine of Estates
    Fee Simple Estate
    Life Estates and Estates Pur Autre Vie
    Leasehold Estates
    Interests in Land Less Than Estates
    The Extent of "Ownership" in Land
    Co-Ownership of Land

  • Chapter 5: The Subdivision of Land and Title Registration in British Columbia
  • Who Owns the Land?
    How is Land Divided?
    How a Strata Development is Created
    Types of Strata Property
    Title Registration in British Columbia
    The Torrens System of Land Registration
    Land Title Offices, Searching Title, and the Registration Process
    First Nations Land Registration
    Contaminated Sites Registry
    Manufactured Homes
    Appendix 5.1: Sample Excerpts from Strata Plans

  • Chapter 6: The Professional Liability of Real Estate Licensees
  • Common Grounds of Liability Against Licensees
    Negligence
    Misrepresentations and Deceit
    Errors in Drafting Agreements
    Breach of Fiduciary Duty
    Statutory and Industry Liability
    What is the Bottom Line?
    Introduction to Tort Law
    Trespass
    Private Nuisance
    Liability of an Occupier
    Protection of Personal Information
    Canada's Anti-Spam Legislation

  • Chapter 7: An Introduction to Residential and Commercial Tenancies
  • Types of Tenancies and Termination
    Residential Tenancy Arbitrations
    The Express Rights and Obligations of the Parties
    The Implied Rights and Obligations of the Parties
    Miscellaneous Provisions of the Residential Tenancy Act

  • Chapter 8: The Law of Contract
  • Void, Illegal, Voidable, and Unenforceable Contracts
    Offer
    Acceptance
    Consideration
    Legal Intention
    Capacity
    Legal Object
    Genuine Consent
    Termination of a Contract
    Remedies

  • Chapter 9: Strata Management Contracts
  • Service Agreements
    Minimum Service Agreement Requirements
    Additional Strata Management Service Agreement Requirements
    Supplier and Service Contracts
    Managing the Agency Relationship
    Appendix 9.1: SPABC Agency Contract

  • Chapter 10: Law of Agency
  • Agent's Appointment and Authority
    The Strata Manager's Agency Contract
    The Common Law Duties of the Agent to the Principal
    The Duties of the Principal to the Agent
    Relationship Between the Agent and the Third Party

  • Chatper 11: Effective Negotiations and Alternative Dispute Resolution
  • The Nature of Effective Negotiations
    Negotiation Approaches
    When Negotiations Fail
    Finding a Mediator or Abitrator

  • Chapter 12: Strata Properties (Condominiums) and Cooperatives in British Columbia
  • The Strata Corporation
    How a Strata Corporation is Governed
    Finances
    Bylaws and Rules
    Repairs
    Legal Proceedings
    Strata Titles Compared with Cooperative Corporations

  • Chapter 13: Overview of the Strata Property Act and Regulation
  • The Strata Property act and Strata Property Regulation
    Specific Provisions Under The Strata Property Act
    Appendix 13.1: Schedule of Standard Bylaws

  • Chapter 14: Sections
  • Creation and Cancellation of Sections
    Operations of Sections
    Requirements of the Real Estate Services Act

  • Chapter 15: Strata Meetings and Communications
  • General Meetings of Owners
    Setting the Agenda
    Council Meetings and Hearings
    Appendix 15.1: Strata Property Act Form C – Mortgagee's Request for Notification
    Appendix 15.2: Decisions Requiring a ¾ and Unanimous Vote

  • Chapter 16: Strata Governance: Meetings, Rules, and Effective Decision Making
  • Shared Decision Making
    Meetings in General
    Meeting Procedures

  • Chapter 17: Building Design and Construction
  • Current Building Standards
    Metric Construction Modules
    Materials Used
    Architectural Information
    Apartment Building Construction
    Considerations in Apartment Building Construction
    Defects and Maintenance in Apartment Building Construction
    Apartment Building Construction Costs
    Residential Housing Classifications
    Components of a Building
    Superstructure Systems
    Building Envelope Systems
    Service Systems
    Domestic Heating Systems
    Plumbing Systems
    Electrical Service
    Finishes
    Residential Housing Defects
    Green Construction
    Appendix 21.1: Building Measurement Guidelines
    Appendix 21.2: Measurement Practices Bulletin CP-15

  • Chapter 18: Controls, Maintenance, and Energy Conservation
  • Accounting – Income and Expenses
    Maintenance and Repairs
    Janitorial Services
    Security
    Administration
    Taking Over a Property
    Building Maintenance and Repairs
    Preventive Maintenance
    Corrective Maintenance
    Routine Maintenance
    Deferred Maintenance
    Creating a Balanced Maintenance Program
    Keeping Operating Expenses to a Minimum
    Development of an Operations Manual
    Fire Prevention Systems and Equipment
    Energy Conservation
    Electrical Terminology
    Energy Flows
    The Building Audit
    Planning Energy Conservation
    Appendix 18.1: Institute of Real Estate Management: Office Building Inspection Report - Exterior
    Appendix 18.2: Institute of Real Estate Management: Office Building Inspection Report - Interior
    Appendix 18.3: Sample Daily Maintenance Log Form
    Appendix 18.4: Sample Mechanical Preventive Maintenance Control Sheet
    Appendix 18.5: Sample Daily Maintenance Log

  • Chapter 19: Insurance and Risk Management
  • Property Insurance
    Insurable Interest
    Liability Insurance
    Risk Management
    Assessing the Risks
    Environmental Hazards
    Vandalism and Malicious Mischief
    Pressure Vessels
    Third Party Liability Risk
    Risk Management in Summary
    Taking Out Insurance Coverage for a Strata Corporation
    Annual Insurance Review
    Reviewing Insurance Policies
    Retaining Insurance Policies
    Recording Accidents
    Making a Claim on a Policy
    Reimbursement of Insurance Deductibles by Owners
    Third Party Warranties
    Appendix 19.1: Third Party Personal Injury and Property Damage Report
    Appendix 19.2: Insured Property Damage Report

  • Chapter 20: Security, Environmental Protection, and Hazardous Materials
  • Developing a Security and Safety Program
    Planning
    Fire Prevention
    Disaster Precautions
    Building Security
    Security Personnel
    Security Rights and Wrongs
    Liaison with Public Safety Officials
    Environmental Law and Real Estate
    Persons Who May be Liable
    Federal and Provincial Statutes Relating to the Environment
    Environmental Audits – What to Look For
    Workplace Hazardous Materials and Products
    BC Regulations
    Appendix 20.1: Bomb Threat Checklist
    Appendix 20.2: Earthquake Preparedness – Before, During, and After
    Appendix 20.3: Sample Questions for a Pre-Bid Questionnaire
    Appendix 20.4: Topics to Cover in Bid Specifications

  • Chapter 21: Local Government Law
  • The Three Levels of Government
    The Rationale for the Regulatory System
    The Planning Process
    Official Community Plans
    Rural Land Use Bylaws
    Zoning
    Non-Conforming Uses and the Board of Variance
    Subdivision
    Building Bylaws and Inspection
    Licensing Bylaws
    Appendix 21.1: Site Profiles and Development Screening under the Environmental Management Act

  • Chapter 22: Accounting Fundamanetals for Strata Management
  • Accounting
    Generally Accepted Accounting Principles (GAAP)
    Double-Entry Bookkeeping System
    Financial Statements
    The Balance Sheet (Statement of Financial Position)
    The Operating Statement (Revenue and Expense or Income Statement)
    Relationship Between the Operating Statement and the Balance Sheet
    Principles of Fund Accounting
    Accounting Software

  • Chapter 23: Budgeting: The Operation Budget and Fund
  • Budgeting
    Annual Operating Budget
    Project Budgets (Budgeting for a Major Repair)
    Capital Budgets
    Purchasing
    Budget Vote
    Budget Surpluses and Deficits
    Illustration of an Operating Budget
    Illustration of Calculation of Strata Fees
    Budgeting Software
    Operating Fund
    Best Practices for Strata Corporations

  • Chapter 24: Budgeting: The Contingency Reserve Fund and Depreciation Reports
  • Depreciation Report Overview
    Depreciation Report Framework
    Contingency Reserve Fund (CRF)
    Funds for Special Levies
    Illustrations of Strata Corporation Financial Statements
    Appendix 24.1: The Condominium Home Owners' Association of B.C. Sample Depreciation Report Request for Proposal

  • Chapter 25: Purchasing
  • Deciding How to Purchase
    The Laws of Sole Source
    The Laws of Competitive Bidding
    Controlling Risk
    Competition or Sole Source?
    Developing Purchasing Policies and Documents
    Competitive Bidding – The Purchasing Documents

  • Chapter 26: Personnel Management
  • Introduction to Personnel Management
    Job Analysis
    Personnel Selection

  • Glossary
  • Index