Practice of Condominium Management
Table of Contents
UBC Real Estate Division. 2022. Practice of Condominium Management Practice Manual. Vancouver, BC: UBC Real Estate Division.
Chapter 1: Condominium Governance
Who Buys Condominiums?
The Condominium Corporation
How a Condominium Corporation is Governed
Condominium Management
Effective Group Decision Making
Finances
Bylaws and Rules
Rentals
Right of Entry
Easements
Repairs
Legal Proceedings
Chapter 2: The Condominium Property Act
The Condominium Property Act and the Condominium Property Regulation
Provisions Under the Condominium Property Act
Other Acts
Chapter 3: Condominium Management Service Agreements
Service Agreements
Minimum Service Agreement Requirements
Additional Condominium Management Service Agreement Requirements
Law of Agency
Managing the Agency Relationship
Advising on Project Management
Understanding Conflicts of Interest
Chapter 4: Condominium Meetings and Communications
General Meetings of Owners
Setting the Agenda
Board Meetings and Hearings
Meetings in General
Managing the Board’s Expectations
Effective Communication
Conflict Prevention and Resolution Techniques
Chapter 5: Building Operations
Maintenance and Repairs
Managing Operating Expenses
Developing an Operations Manual
Energy Conservation
Chapter 6: Building Safety and Security
Developing a Security and Safety Program
Planning
Building Security
Security Personnel
Liaison with Public Safety Officials
Environmental Law and Real Estate
Environmental Audit Analysis
Chapter 7: Accounting and Financial Statements
Budgeting
Operating Funds and the Operating Budget
Reserve Funds and Reserve Fund Budgeting
Accounting Principles
Financial Statements
Condominium Board Responsibilities
Chapter 8: Reserve Fund
Reserve Fund
Reserve Fund Study
Reserve Fund Report
Reserve Fund Plan
Contributions to the Reserve Fund
Operating Accounts
Chapter 9: Working with Service Providers
Methods of Procurement
Controlling Risk
Disputing an Invoice
Alternatives to Litigation
Remedies for Breach of Contract
Chapter 10: Human Rights and Occupational Health and Safety
Human Rights in Condominium Management
Human Rights in Personnel Management
Human Rights Complaints
Occupational Health and Safety
Mental Health and Well-Being
Professional Development
Chapter 11: Insurance and Risk Management
Insurable Interest
Insurance Coverage for a Condominium Corporation
Property Insurance
Liability Insurance
Notification of Insurance Coverage Changes
Insurance Coverage for Condominium Managers and Brokerages
Making a Claim Against a Condominium Corporation Policy
Risk Management
Assessing and Mitigating the Risks
Chapter 12: Principles of Natural Justice and Enforcement
Duties of Board Members, the Corporation, and Owners
Remedies under the CPA Against the Board
Remedies of a Corporation Against an Owner or Tenant
Remedies of an Owner Against Another Owner
Municipal and Provincial Oversight
Chapter 13: Documents and Records
Brokerage Records
Records and Documents of the Condominium Corporation
Chapter 14: Working with Developers and Interim Boards
What Does the Developer Do?
Developer Obligations on Sale of Units
Interim Boards
Turning Over the Project