Student Handbook

A Guide for Real Estate Division Students in
UBC Diploma Program in Urban Land Economics
UBC Certificate Program in Real Property Assessment
Appraisal Institute of Canada Distance Education Program
UBC-AIC Post-Graduate Certificate Program in Real Property Valuation
Certificate in Residential Valuation
Bachelor of Business in Real Estate

Sauder Door


Welcome

To our students:

I would like to take this opportunity to welcome you to the UBC Real Estate Division's education programs, designed collaboratively by academic and industry experts. I hope you find the programs to be interesting, informative, and rewarding.

This handbook provides useful information about how to succeed in online learning, as well as some specific instructions on completing the course assignments, projects, and the final examination. The handbook also presents the program regulations, which detail how the different programs and courses operate. Please take time to read this information carefully so you will have a complete understanding of all course procedures.

If you are new to the Real Estate Division courses, or have been away from your program for a while, please watch the new online exam videos. These describe how to successfully get set up and write an online exam, which are now part of most program courses. You should also check out the Course Resources webpage, which is your virtual home during your course. This web page includes learning resources such as videos and webinars and also connects you with your course tutor and your fellow students. I encourage you to read more about your Course Resources webpage in the Student Support Services section of this handbook

Finally, the UBC Real Estate Division is committed to providing a high standard of excellence in education. If you have questions about your course or suggestions for improving your learning experience please email us at info@realestate.sauder.ubc.ca.

I hope that this handbook and your Course Resources webpage will be of assistance to you and I wish you every success in your program.

Sincerely,

Responsive image

André Gravelle
Executive Director, Real Estate Education


Land Acknowledgement

We acknowledge that the UBC Point Grey campus is situated on the traditional, ancestral, and unceded territory of the xʷməθkʷəy̓əm (Musqueam). We are grateful for the opportunity to live, work, learn, and grow on these lands that have always been a place of learning for the Musqueam, who for millennia have passed on their culture, history, and traditions from one generation to the next on this site.

Introduction to Distance Education

All Real Estate Division courses are designed to be self-contained distance education offerings – you will be assigned readings and then directed to submit a series of assignments and projects based on these materials. Assignments and projects are submitted through the Real Estate Division's website. If you need help during the course, you can receive tutorial assistance by email or telephone. At the end of most courses you will write a final exam, which counts for a large portion of your final grade.

Getting Started

The first step in getting started in your course is to make sure you have everything you need. First, you should refer to the "Get Started" tab on your Course Resources webpage (www.realestate.ubc.ca/login – explained further here). There is a checklist on the Start Here page that shows what should be included in your course package. Is anything missing? If so, contact the Real Estate Division using the phone number or email address listed here so we can rectify the problem.

Most courses have four key information sources: (1) a course manual (or textbook), providing the assigned reading for the course; (2) a course workbook, providing the course's lessons and assignments; (3) this handbook, outlining the procedures and regulations for all Real Estate Division courses and programs; and (4) a course resources webpage.

Before beginning your studies in this course, read through the four sections of this handbook:

  • Introduction to Distance Education – outlines expectations for your studies with the Real Estate Division, as well as prerequisites and useful tools that can help you successfully complete your studies.
  • Student Support Services – outlines how to contact and find the Real Estate Division, what tutorial services are available, what the course resources webpage offers, the important information found in bulletins, and other administrative issues.
  • Assignments and Examinations – outlines how to prepare and submit assignments, and describes the arrangements and requirements for your final examination; and
  • Program Regulations – outlines the rules and procedures that govern your course.

The Foreword of your course workbook provides information specific to your course, such as course learning objectives, exam and tutorial information, and the course assignments.

You should now proceed to read the remainder of this student handbook. If you have any questions, please contact us by any of the means listed here or check our Frequently Asked Questions page. You may find that your question has come up before and is answered there.

Essential Online Resources

The Course Resources Webpage section of this handbook explain how to access your course and its features. The Course Resources webpage is important! You MUST visit this webpage to view and print the assignment and exam schedule for your course. It is also critical that you view any bulletins that are posted for your course – these bulletins often provide updates and revisions that significantly affect the work you do on your assignments and projects.

Course Expectations

Our overall goal is to create an effective learning environment. Students can expect the following from the Real Estate Division: a course that is interesting, relevant, and intellectually challenging; well-planned, organized, and comprehensive course materials; clear expectations and unbiased assessment of student work; and staff who are responsive to student needs. In return, we expect the following from students: to put in the time and effort required for success in a challenging course; to complete assigned work on time and in a professional manner; and to ask for clarification when it is required and provide feedback when needed.

Code of Conduct – Respectful Environment for Students, Staff and Visitors

The Real Estate Division embraces a climate in which students, staff, and visitors are provided with the best possible conditions for learning, teaching and working, including an environment that is dedicated to excellence, equity and mutual respect. The Real Estate Division is committed to ensuring that all students, staff, and visitors are able to study and work in an environment of tolerance and mutual respect that is free from harassment and discrimination. The Real Estate Division strives to realize this vision by establishing employment and educational practices that respect the dignity of individuals and make it possible for everyone to work and study in a positive and supportive environment.

All students, staff, and visitors are expected to behave as honest and responsible members of the academic community. At all times, when communicating, it is expected that students, staff, and visitors conduct themselves in a manner that is consistent with these principles and the Real Estate Division’s Course Regulations. Any conduct on the part of a student that has, or might reasonably be seen to have, an adverse effect on the integrity or the proper functioning of the Real Estate Division, or the health, safety, rights, or property of the Real Estate Division or its staff, students, and visitors is subject to non-academic discipline including, but not limited to, suspension from the Course. Please see Course Regulation 5.02 for more information.

Accommodation for Students with Disabilities

The Real Estate Division's goal is to ensure fair and consistent treatment of all students, including students with disabilities, in accordance with their distinct needs and in a manner consistent with academic principles. Services are available through UBC's Centre for Accessibility, and candidates who have physical, sensory, or specific learning disabilities are encouraged to contact the Centre for Accessibility at 604.822.5844, info.accessibility@ubc.ca, or students.ubc.ca/about-student-services/centre-for-accessibility to make appropriate arrangements. Students requiring special exam accommodation must contact the Centre for Accessibility at least two months prior to their examination date.

Study Skills

One of the greatest benefits of a course offered by distance education is the flexibility it offers. You can study at whatever place or time is most convenient for you, and more effectively balance the demands of work and home life. However, this benefit comes at a price – some students find it difficult to get motivated and maintain enthusiasm without the structure of attending regular classes. To be successful in distance education courses, you must have well-developed study skills. Discussed below are strategies that students in past courses have reported to be successful. We offer them here with the hope that they may prove helpful for you as well. For further studying tips, review the "Assignment and Examination Information" section later in this handbook. The Real Estate Division gratefully acknowledges the input of Distance Learning of UBC Continuing Studies in outlining these studying strategies.

Time Management

The Real Estate Division's distance education courses are aimed at working professionals, who lead very busy lives. When there are many immediate demands on your time, it is all too easy to let your studies be put off. However, procrastination builds upon itself and at some point you may find yourself too far behind to be able to catch up. Success in any course is more often the result of good organization than individual brilliance. To be successful, you must be diligent and self-disciplined with respect to devoting regular time to your studies.

A schedule is most effective if it is written out and posted where you do your studying. Get a calendar with large spaces for each day and write in your assignment due dates and exam date. Note on this calendar all of your planned and foreseeable personal activities for non-work times, then designate days and times for study sessions, ideally at a consistent day and time each week. A good starting point is to allocate ten hours per week to studying, and then adjust this time as needed during your course. It is important to be realistic at this point – if your calendar shows that you will not have sufficient time for your studies, you will have to review your planned activities, set some priorities for your time, and possibly put off some activities until your course is over. In setting up your schedule, it is also reasonable to expect that you will have to occasionally miss your study times. However, you will have to exercise the self-discipline necessary to schedule make-up time later.

This schedule will become your master plan for completing the course work. Plan your weekly schedule by assigning activities and goals for each session. Start with a larger task, such as completing your assignment, and break it down into smaller sub-tasks, such as reading the text, preparing the first draft, proofreading, etc. Plot each of these into your week's study sessions such that you can accomplish your goal by the due date. By scheduling these smaller tasks, you will help fight the urge to daydream or procrastinate, since you will continually be working towards achievable goals (e.g., "finish chapter by 8 pm"), with the knowledge that you have a plan to complete the overall task on time. After your week is over, review the plan to see how well it worked and where adjustment may be needed. If you can get yourself into an established studying pattern, you are well on the way to completing the course successfully. For more information on your course assignment schedule, refer to the Assignment Scheduling section.

Study Environment

Finding a consistent place to study will help reinforce your designated studying times. You need a quiet, well lit area, with a comfortable chair and temperature, and with as few distractions as possible (e.g., cellphone, TV, radio,  interruptions by family or friends). When you are studying, if you find that you are not concentrating well, you may want to try doing something else for a few minutes to invigorate yourself – get a cup of coffee, chat to your family or friends for five minutes, walk around the block, etc. When you return, you should be refreshed and able to get to it again. However, if you are still distracted, you are better off to stop studying at that point and deal with whatever issue is keeping your mind off your work – but make sure you plan for how to make up this lost time later.

Recommended Prerequisites and Useful Tools

Below is a description of the math, studying, and writing skills necessary for most Real Estate Division courses, as well as our recommendations for a financial calculator and personal computer. If you are unsure if you meet the requirements in these areas, you are strongly urged to address these issues now, so that you will be better prepared when your course work becomes intense.

Mathematics Required

Many of the Real Estate Division's courses require quite sophisticated quantitative skills, specifically those involving mortgage finance and appraisal. While students lacking basic algebra might successfully complete introductory topics, the courses progress in difficulty, and failure to understand basic algebraic formulae may affect your later performance. Because it may have been some time since you took an algebra course, we strongly recommend that you review those skills now. Most libraries and bookstores have texts which may be of assistance to you.

To handle the quantitative work properly, you must be able to structure a complex problem in terms of one unknown, simplify and solve equations with one unknown, and manipulate exponents. Where relevant, your Course Resources webpage will provide links to supplementary resources on these topics.

Financial Calculator

All of the Real Estate Division's courses have some level of mathematical calculations required. Some courses only require basic arithmetic calculations that can be solved using any arithmetic or scientific calculator (or using manual "long-hand" processes). However, many courses have detailed financial and statistical calculations that require a financial calculator.

The Hewlett Packard (HP) 10bII+ will be used in the demonstration of analytical techniques in the program of studies; however, there are a variety of pre-programmed financial calculators on the market, some of which will perform more sophisticated calculations or have greater programming capacity. You may use any financial calculator for the course and examination, providing it is silent, cordless, handheld, and not alphanumeric and programmable. Graphing calculators are also not allowed. You can find a list of prohibited calculators in the "FAQ Exams" section of your Course Resources webpage.

If you choose to use a calculator other than the 10bII+, you should be aware that the specific operational details of calculators differ, and that the onus will be on you to ensure that the alternate calculator will perform all necessary calculations. It will be your responsibility to consult the owner's manual to determine how the calculator of your choice operates.

Many office supply and electronics stores sell the HP 10bII+ and you are encouraged to "comparison shop" because discount or sales prices are often available. If you are unable to locate the HP 10bII+ calculator in your area, you can purchase one from the Real Estate Division's online bookstore. Please check the prices available in your area because no refunds are available once the calculator has been purchased from the Real Estate Division.

If you are new to the HP 10bII+, you may wish to review the HP 10bII+ document. In addition, for students using the TI BAII Plus calculator, students can refer to the financial illustrations and statistical illustrations for further information.

Personal Computer

Real Estate Division courses require access to a personal computer and some courses also require specialized software – you may wish to check in the Foreword section of your course workbook or with your Course Representative regarding your course. A computer with high-speed internet access is a necessary tool in preparing and submitting your assignments, viewing your assignment answer guides, and creating effective study notes to help you prepare for your examination. You should also have access to a high-quality printer that can provide clear printouts of information from the Real Estate Division website. In some courses, a spreadsheet or statistics program is a necessary tool for analyzing complex financial problems.

It is also required that all students have high-speed internet access. All Real Estate Division courses include online resources and require online assignment submission. It is also critical that you check your Course Resources page frequently for any bulletins that are posted for your course – these bulletins contain updates that can affect the work you do on your assignments and projects. The Real Estate Division's primary method of communicating with students is by email, and therefore it is important that emails from the Real Estate Division are not tagged as junk mail or "spam" by your email program. To ensure you receive important emails from the Real Estate Division, please follow the steps outlined on www.realestate.ubc.ca/email. Real Estate Division students can sign up for a Campus Wide Login (CWL), which allows for wireless internet access when on campus and access to the UBC Library's online collections (www.cwl.ubc.ca/signup). You can also sign up for a UBC Student & Alumni Email account, which allows for a UBC email address – visit the UBC Student Services Centre (id.ubc.ca) for more information.

If you need assistance with learning to use a computer effectively, you may wish to visit your local bookstore for a "how to" manual or investigate schools, colleges, or libraries in your area that offer introductory computer courses.

Library Resources

Students registered in Real Estate Division courses are eligible to sign up for a Campus Wide Login (CWL), which then allows access to the UBC Library. The UBC Library is a leading research library in Canada offering over six million items, including e-books, journals, microforms, maps, audio, video, and graphic materials. These resources enable you to search databases of newspapers and journals, government reports, statistical time series, and more. Many of these collections offer full-text content, meaning that the entire text of articles is available online and free for registered UBC users. You will find these library resources very helpful to you in your course, and you should visit the library's website as soon as possible to see what they have to offer.

To arrange library access, visit the UBC Library Access and Resources link on your Course Resources webpage (www.realestate.ubc.ca/library) and follow the steps outlined there. You will need your eight-digit UBC student number, which is distinct from your Real Estate Division student number and can be found under "Student Profile" on your Course Resources page, plus your Student Services Centre password, which is by default your birthdate (YYMMDD).

Please note that Real Estate Division students are not eligible for University-sponsored bus passes (U-Pass) or other on-campus benefits associated with a UBCcard, as Real Estate Division students are not assessed UBC Student Services fees.

Studying and Writing Skills

All courses offered by the Real Estate Division demand a high level of skill in studying, to complete course assignments and to successfully write the final examination. Most courses also require significant writing skills to communicate technical information in a clear and concise manner. The following books are recommended to help you develop good study habits and writing skills. Many of these books are available from the UBC bookstore (www.bookstore.ubc.ca) and most should be available at larger bookstores or libraries across North America.

  • Burns, Tom & Sinfield, Sandra. 2012. Essential Study Skills, 3rd Edition. London, England: Sage Publications Company.
  • Ellis, Dave. 2018. Becoming a Master Student. (16th Edition). Boston: Wadsworth Cengage Learning.
  • Pauk, Walter & Ros, JQ Owens.  2013. How to Study in College. (11th Edition). Wadsworth Cengage Learning.


Student Support Services

How to Contact the Real Estate Division

For assistance with administrative issues such as registration or exam information:

Customer Service

Within Greater Vancouver: 604.822.2227
Toll-free outside Greater Vancouver: 1.888.775.7733
Fax (Administration): 604.822.1900
Email: info@realestate.sauder.ubc.ca

Addresses

Mailing Address:
Real Estate Division – Credit Programs
Sauder School of Business
The University of British Columbia
PO Box 3510 Station Terminal
Vancouver, BC V6B 3Y4


Street and Courier Address:
Real Estate Division – Credit Programs
Sauder School of Business
The University of British Columbia
247 – 2053 Main Mall
Vancouver, BC V6T 1Z2

For help with course materials, contact a course tutor (see the Tutorial Assistance section later in this handbook for more information on this service):

Central Tutor Support Service

Law Topics:

Within Greater Vancouver: 604.822.8460
Toll-free outside Greater Vancouver: 1.888.848.8460
Email: lawtutor@realestate.sauder.ubc.ca


All Other Topics:

Within Greater Vancouver: 604.822.8523; 604.822.8543
Toll-free outside Greater Vancouver: 1.800.848.3050
Email: tutor@realestate.sauder.ubc.ca


Website

www.realestate.ubc.ca

RED Homepage

How to Find Us

Map

By Transit:
We highly recommend contacting Translink (www.translink.ca) or Google Maps (maps.google.ca) for current transit schedules and trip planning. Once you arrive on campus, follow the directional signs to the Central Academic Campus – Campus Core. The Sauder School of Business/Henry Angus Building is on the corner of Main Mall and University Boulevard.

By Car:
Drive westbound along either 4th Avenue, 10th Avenue, 16th Avenue, or 41st Avenue onto North/Southwest Marine Drive. To park in the most convenient parkade, turn onto University Boulevard, turn right onto Lower Mall and park in the West Parkade (visit www.parking.ubc.ca, or call 604.822.6786 for information about rates and other parking locations). Walk up University Boulevard until you reach Main Mall. The Sauder School of Business/Henry Angus Building is on your left, at 2053 Main Mall.

Tutorial Assistance

The Real Estate Division provides tutorial support to help you through your course. Tutors will give assistance with the challenging concepts and principles that must be understood in order to complete an assignment correctly. Assignments must be worked on individually, however, tutors can provide only limited assistance with specific assignment questions.

Some courses use the Real Estate Division's central tutor support service, while others have designated external tutors. To find the tutorial assistance details for your course, see "Tutorial Assistance" on your Course Resources webpage. The phone numbers and email addresses for the tutorial service vary depending on your course, your location, and on the nature of the topic you need help with.

It is preferred that you contact the tutor by email. Email helps you to organize your thoughts and allows the tutor to more effectively and efficiently answer your question. If your question is of a general nature, you may want to submit it to the course discussion forum first, to see if your fellow students can help you.

When you make a request for tutorial assistance, the tutor will attempt to contact you as soon as possible, generally before the end of the next business day. If more than two business days have passed and you have not received a response, please send an email to info@realestate.sauder.ubc.ca so we can immediately assist you.

When you are requesting tutorial assistance, please ensure that you provide:

  • your name, 7-digit Real Estate Division student number, course, and assignment number if applicable.
  • your phone number with area code. If you provide a toll-free number, please be aware that sometimes these numbers are not accessible from outside your province. Please indicate an approximate time that you would prefer the tutor to return your message and the tutor will try to accommodate your schedule.
  • a brief description of the material you need help with.

For email questions, please ensure that your student number and course number are in the "subject" field. Please also ensure that you include your telephone number, in case the tutor would like to answer your message by telephone.

To provide tutorial services to the largest number of students possible, it is necessary to limit each tutorial call to 10 minutes. Please prioritize your questions before you call to gain the most benefit from your time with the tutor.

Finally, please note that the tutorial service will be closed during the Christmas holidays. You may still leave a voice message for or send an email to the tutor during this time, but the tutors will not be able to respond until the tutorial service reopens in early January. More details will be provided on the tutorial line recording as to the exact dates of the closure.

Course Resources Webpage

Your Course Resources webpage is found on the Real Estate Division's website at www.realestate.ubc.ca/login. You will find many useful learning management tools and learning resources on this page. For instance, you are required to periodically check and download any course bulletins and note any changes in your manual or workbook.

Course Resources Webpage

Please note that “Course Resources” features are reserved for Real Estate Division students only and therefore require you to log in using your student number and birthdate:

  • Student No: Enter your 7-digit Real Estate Division student number (found on your tuition receipt; if you do not know your student number, go to www.realestate.ubc.ca/login and click on the link provided to have it emailed to you)
  • Password: Your password is initially set to your birthdate, however after you have logged in for the first time you will be required to change it to a more secure password that is compliant with the following password standard:
    • Must be 8-15 characters in length
    • Must contain at least one upper case letter
    • Must contain at least one lower case letter
    • Must contain at least one number

Please email info@realestate.sauder.ubc.ca for assistance.

What's New: Announcements & Bulletins

Check here regularly for important bulletins for your course – these contain essential updates to your course materials and must be viewed by all students.

Learning Management Tools

Here you'll find the course schedule, as well as helpful tools for submitting assignments, viewing grades and answer guides, viewing or updating your student profile (e.g., changing your address), transfers, and withdrawals. There are also forms for applying for exams or graduation, transcript requests, and course evaluations.

Course Materials & Learning Resources

Find tutor contact information, frequently asked questions, library resources, online readings and files, and web links to supplement your course materials.

Examination Information

Information on exam scheduling, exam locations, and study tips.

Discussion Forums & Contact List

Discuss topics of interest with your classmates and help each other through the course on the Course Discussion Forum and visit the Student Café – an informal gathering place open to students in all Real Estate Division courses to discuss study strategies, network with other real estate practitioners, and hopefully make some new friends. The student contact list is also where you can give your permission for your contact information to be released to professional groups and potential employers.

Webinars

Online classroom workshops, or webinars are provided in select courses. They are typically 1-2 hrs long and consist of an online presentation delivered by a course instructor or industry specialist. There is a chat and Q&A function for typing in questions to the instructor. Attendance is optional, but virtually all students who participate find them very useful. If you are unable to attend a live webinar, you can still access the archived recording at your convenience. Your Course Resources webpage contains all log-in information needed to access the webinars.

Online Safety and Security

Please carefully consider all postings to the course discussion forum and webinar discussions. Though these are restricted to students enrolled in the course, you never know who might be reading. Please do not disclose any information that you would not want to disclose to strangers over the phone or in person. If you post your personal email address, it may be used by others to send you unsolicited email. As well, many students like to form study groups and meet in person – please be cautious and use common sense if you decide to meet with others who you met in the discussion forum.

Your Course Resources webpage is available 24 hours a day, 7 days a week! If there are any additional features you would like to see on our site, please let us know and we will do our best to provide them.

Access to the Course Resources webpage is available soon after the early registration deadline for the applicable term. Please note that your access to the Course Resources webpage is only available until the exam date. Students deferring or rewriting examinations can arrange continued access by contacting their Course Representative.

Bulletins and Announcements

Bulletins and announcements are found under "What's New: Announcements & Bulletins" on your Course Resources webpage.

Bulletins inform you of changes to the material covered in your course. For example, a bulletin may be required if an important legal case has been decided or a statute has been amended. In some cases, a bulletin may simply be a list of amendments to your course materials. Any revisions described in bulletins should be noted in your course workbook or manual where appropriate.

Announcements are used to inform you of new features and services. Announcements are only available online on your Course Resources webpage, so you should check your webpage periodically to be sure you do not miss anything. Announcements for students in all Real Estate Division courses are posted in the "What's New: Announcements & Bulletins" section of your Course Resources webpage, while announcements specific to your course will be posted in the course discussion forum. Both bulletins and announcements may also be sent directly by email.

You should carefully read and store the information contained in bulletins and announcements. We try to keep students as informed as possible and hope to eliminate any potential confusion with this system of communicating with you. Please note that you are responsible for the material contained in bulletins posted for your course and that this information could be tested in assignments or examinations. If you do not understand the information contained in a bulletin, please contact either your tutor or your Course Representative using any of the means listed in the Student Support Services, How to Contact the Real Estate Division section of this handbook.


Administrative Issues

Change of Address or Name

To change your address, phone number, or email address in the Real Estate Division's records, you must use the "Student Profile" link in the "Program Tools" section of the Course Resources webpage. It is not sufficient to note a new address on the envelope when submitting correspondence by mail.

If your name changes during the course, you must complete the "Change of Name" form found in "Program Tools" on your Course Resources webpage and submit the form together with supporting documentation (e.g., government-issued marriage certificate – church-issued is not acceptable) to our office via mail or email. Please be aware that you may be required to show your change of name documentation at the examination centre on the day of your exam.

Transfer and Withdrawal

You may be eligible to transfer to a later offering of your course. The course you wish to transfer into must start after the date our office receives your online request to transfer and must also start within one year of the transfer request. All transfer requests MUST be submitted by the "Course End Date" – see the course schedule under "Important Dates and Deadlines" on your Course Resources webpage. Requests to transfer must be submitted online using the "Transfer/Withdrawal" feature found in "Course Tools" on your Course Resources webpage. The transfer fee is $75, payable online by Visa or MasterCard. See Regulation 4.02 for other fees that may be applicable. You may only transfer a maximum of two times within one year of the start date of your original course.

If you decide to transfer to a subsequent course, and that course contains substantially revised or updated material, you may be required to redo all of the assignments for that course. If this occurs, you may wish to purchase an updated version of the course material as you will be responsible for any course material that has been changed.

Requests to withdraw from your course must be submitted online using the "Transfer/Withdrawal" feature found in "Course Tools" on your Course Resources webpage. To receive a partial refund of course fees, your request to withdraw must be received prior to the deadline stated in "Important Dates and Deadlines" on the Course Resources webpage of your original course. If you withdraw after this date, no refund is available, even if you transfer from this course to a later course. In addition, please note that it is the deadlines for your original course that determine whether your withdrawn course will be listed on your transcript as "W" (withdrawn), "F" (fail), or will not be listed at all.

Freedom of Information and Protection of Privacy

Collection, use, disclosure, and retention of information must comply with the provisions of the Freedom of Information and Protection of Privacy Act. Collected personal information will only be used by authorized Real Estate Division staff to fulfill the purpose for which it was originally collected or for a use consistent with that purpose. We do not disclose your information to other public bodies or individuals except as authorized or required by law or as expressly permitted by the student.


Assignment/Project Information

Your course workbook provides a series of assignments and projects relating to the material in each lesson. The assignments and projects are designed to serve several purposes.

  • To review the major points in the assigned readings, and to encourage further understanding through emphasis.
  • To test your progress periodically, and to help identify areas where further study and review may be desirable.
  • To review and prepare for the examination. The assignments do not test every area of each chapter, but you should ensure you know all of the material for the examination, which will encompass all of your course materials. The assigned readings in your course serve as the basis for the assignments and examination, but you may also find them to be a useful reference for ideas, explanations, and illustrations long after the course has ended, when the ideas, tools, and procedures need to be applied in your work.
  • Projects serve as an in-depth application of concepts covered in your course. The projects tend to require you to look beyond the course materials, applying course concepts in creative and practical research exercises. Projects are designed to be comprehensive and open-ended, and usually account for a significant portion of your course grade. While they are challenging, they offer an opportunity to reflect on course concepts, critically evaluating topics covered, and hopefully fostering more meaningful learning.

Reading and Completing Assignments

Distance education courses typically require a lot of reading and a solid plan of attack will help you to use your time most effectively. You should read the assigned materials thoroughly before attempting to complete the assignment. You may find it helpful to first skim through the reading, looking only at the introduction, conclusion, headings, introductory sentences, etc. This will help you develop a basic understanding of the overall theme, which will help you later in reading for details. You should write up a brief outline of the main topics and sub-topics in the reading. Some students like to put this in a list with numerical headings that descend in level of detail – e.g., Topic 1, 1(a), 1(b)(i), etc. Others prefer a more graphic method, writing the central topic in the middle of a page with main topics flowing from this in all directions, and then sub-topics and details flowing outward. Both of these methods provide an outline or map which will be helpful to follow in your reading and also provide a useful study tool later in your exam review.

To apply your outline or map in guiding your reading, an effective technique is to use your topics and sub-topics as questions that you need to answer. If you answer these questions in writing, you will have a set of organized notes that effectively summarize the chapter or article. These notes can serve as your review of the readings, which may save you having to re-read them when you are studying for your exam. This note taking/questioning approach may help stimulate deeper understanding and long-term memory.

Some students find it helpful to highlight the readings as they go. This can be effective as long as you are only highlighting main points and not highlighting so much that you effectively have to re-read the whole text. In some cases, highlighting can lead to skimming or surface reading. However, if highlighting is an effective study tool for you, that is fine – there is no right or wrong way to study, as we all have different styles of learning.

When you are ready to start your assignment, it is preferable to read through the entire assignment once before you answer any questions. For written answers, first write a quick rough draft outlining your major points, then research the readings to provide support for each point. Try not to worry about specific wording until the final revision stage. Once you are ready for final revisions, ensure that your writing is communicating your thoughts as clearly as possible. Read your answers through from beginning to end – are they logical? Do they flow well? Reading them aloud will highlight any areas that are awkward. Have others read them for you – are the answers clear to them? Using these techniques will help to ensure that your work is the best it can be before it is submitted for marking.

Finally, when you receive your marked assignment back, check your answers with those in the online answer guide. If there are differences you do not understand, review your course materials to see where you may have gone wrong or contact your tutor for further explanation.

Assignment Scheduling

Expect to commit at least ten hours per week to your studies and up to 20 hours in some advanced courses. Your course material is not easy – diligence and organization are essential. To help keep on track, each course has a set assignment schedule found on your Course Resources webpage – see "Important Dates and Deadlines". By following this schedule, you can be assured that you are progressing through the course at a fast enough pace that you can complete the course on time and be ready to write on the final examination date. Note that these assignments and projects represent a significant portion of your final mark for your course, which is explained in more detail in the Foreword section of your Course Workbook.

Late Submission of Assignments

If you submit an assignment or project that is received by the Real Estate Division after the scheduled due date for that assignment or project, you will be assessed a late marking fee of $15. This fee covers the additional costs of processing and marking your late assignment. However, we understand that most of our students are taking continuing education part-time and that the complications inherent in combining school with work mean that you will not always be able to meet the specified assignment schedule. To recognize this, it is our policy to waive late submission fees for any four late submissions per course (up to six in BUSI 398, 497, 499). If you find that your assignments are not being received on time by the Real Estate Division, this will allow you an opportunity to correct the situation without being assessed a late submission fee. A statement of late fees owing can be viewed and paid from the “Outstanding Fee Summary” link on your Course Resources webpage. Your course grade will not be released until you have paid any late fees owing, and you may be prevented from registering in future courses.

There are also additional problems that can arise as a result of late assignments. Assignments have a dual role: in addition to their assessment role, assignments are also intended to motivate you to keep up with your readings and course work. Students who fall behind significantly on their assignments often fail to complete the course.

If you are late with your assignments or projects, you will receive them back late, delaying feedback on your work. This is of greatest concern when you are nearing the end of a course because you will want all of your assignments marked and returned to you before you write the examination. Finally, keep in mind that the Program Regulations provide for mandatory withdrawal for excessive late submission of assignments. If you are withdrawn, there is no refund of fees and a grade of "Fail" will be recorded on your permanent transcript.

Grading Policies: Assignment, Projects, and Exams

The final grade for your course will represent a combination of your performance on assignments, projects, and on the final examination. The proportion of your final grade attributed to each is specified in the Foreword section of your course workbook. An overall course grade of 60% is required to pass a course. Please note that you must also achieve a minimum examination grade of 50%, otherwise your assignment and project marks will not be considered in the determination of your final course grade. If you fail to achieve this minimum, the exam grade percentage will be the final course grade.

Grading Policies

The following is an excerpt from the Department of Educational Studies, UBC Faculty of Education, which outlines their grading policies. It is an excellent overview of the criteria applied in the assessment of assignments, projects, and exams in UBC Real Estate Division courses.

A Level (80% to 100%)

A+ is from 90% to 100%. It is reserved for exceptional work that greatly exceeds course expectations. In addition, achievement must satisfy all the conditions below.

A is from 85% to 89%. A mark of this order suggests a very high level of performance on all criteria used for evaluation. Contributions deserving an A are distinguished in virtually every aspect. They show that the individual (or group) significantly shows initiative, creativity, insight, and probing analysis where appropriate. Further, the achievement must show careful attention to course requirements as established by the instructor.

A– is from 80% to 84%. It is awarded for generally high quality of performance, no problems of any significance, and fulfillment of all course requirements. However, the achievement does not demonstrate the level of quality that is clearly distinguished relative to that of peers in class and in related courses.

B Level (68% to 79%)

This category of achievement is typified by adequate but unexceptional performance when the criteria of assessment are considered. It is distinguished from A level work by problems such as:

  • one or more significant errors in understanding
  • superficial representation or analysis of key concepts
  • absence of any special initiatives
  • lack of coherent organization or explication of ideas

The level of B work is judged in accordance with the severity of the difficulties demonstrated.

B+ is from 76% to 79%.
B is from 72% to 75%.
B– is from 68% to 71%.

C Level (60% to 67%) work is typified by minimally adequate performance, exhibiting several of the significant problems outlined above.

C+ is from 64% to 67%.
C is from 60% to 63%.

The UBC Real Estate Division considers 60% as a minimum passing grade for any course.

A minimum grade of 50% on the final examination is also required in order to receive a passing grade


Written Assignments and Projects: "A How-to Guide"

How to Answer Written Assignment and Exam Questions

In assignment and exam questions requiring written responses, you must give full explanations for your answers. This does not mean that lengthy answers are required. Most questions can be answered in several sentences that are well-formulated and to-the-point. A "yes" or "no" answer without any reasons will not receive a mark.

When answering written questions, the marks awarded generally indicate the level of depth required in your answer, or in other words, the amount of writing expected. A general rule-of-thumb to follow is that one mark will be awarded per idea stated or intermediate answer in a calculation. For example, if the question is "Define value and discuss how the concept of value is important to real estate appraisal" and it is worth four marks, you will be expected to make at least four relevant points. This could likely be done in a paragraph – i.e., two sentences defining what value is and two sentences explaining how it is important to real estate appraisal. You are NOT required to write a two-page essay on the concept of value. In some cases, writing too much can cause you to lose marks, as it may indicate to the marker that you do not have a clear understanding of the concept that is being tested. At the same time, it would not be appropriate in this case to give a five-word response – i.e., this would likely receive only one mark, as the answer given probably does not discuss all of the relevant issues.

To obtain full marks, you should assume that the marker has no specific knowledge of the subject or the question, and attempt to use your answer to teach the subject to the marker. For example, in a law question, you should treat the marker as having no legal background at all. A similar assumption should be made for other subjects, such as urban land economics or statistics. For questions involving calculations, you do not need to provide every calculator step (unless the question specifically asks for them), but you should give enough explanation so that the marker can follow the progression towards your final answer. This will allow the marker to grant you partial marks for any correct intermediate steps, even if your final answer is incorrect.

The written assignments in your program are marked by specialists in the subject matter, the grades are recorded, and the assignments are returned to you with marker's comments. Once your assignment has been received by the Real Estate Division, you will be able to access the answer guides online. This is available in the "Assignment Tools" section of your Course Resources webpage.

PLAGIARISM AND ACADEMIC MISCONDUCT

It is very important for you to work through the assignments and projects on your own without any outside assistance. This may require a significant amount of work, but the time and effort spent on each assignment will be to your benefit when you begin to prepare for the examination. Obtaining the correct answers from another source will only be to your detriment in the long run.

Written assignments and projects must be submitted through turnitin.com, a web service that checks for content originality. Assignments or projects that appear to be copied from any source will not receive marks. This includes copying solutions from old answer guides, from other students' assignments, or copying directly from the course manual. You may use the course manual as a guide for answering assignment questions, but you must take the ideas presented in the manual and put them in your own words. Should you wish to enhance your answer by using direct quotations from the course manual, you must use quotation marks and cite a page reference for the source of the quote. More information on what constitutes plagiarism can be found at the UBC Library Academic Integrity Resource Centre (learningcommons.ubc.ca/resource-guides/avoiding-plagiarism).

Assignment copying/plagiarism could ultimately lead to your mandatory withdrawal from the program. Students are advised to carefully review Regulation 2.04 for the specific rules governing assignment copying/plagiarism. Note that knowingly allowing your work to be plagiarized by others is also academic misconduct!

How to Format Written Assignments and Projects

To ensure that assignments and projects are processed quickly, they should:

  1. be produced on a computer, with 11 or 12 point font size and single spaced (but double spaced between questions) – click here for a list of accepted file formats
  2. include page numbers (e.g., 1 of 7, 2 of 7, etc.,) in the top right-hand corner, and your name, 7-digit student number and course number in the top left-hand corner of ALL pages
  3. include a cover page with your name, student number, course, and assignment or project number

When submitting your answers to written assignments it is NOT necessary to restate the assignment question.

Keep in mind that assignments and projects should be presented in a professional manner, just as you would present a report to your supervisor at work or other similar readers. A sample written assignment submission is shown below:

Sample Assignment

How to Submit Written Assignments and Projects

Written assignments and projects for all courses must be submitted to the Real Estate Division using turnitin, a web service that checks for content originality. Visit the turnitin QuickStart Guide webpage for information on how to set up your account. See the “Submit Written Assignments and Projects” link on your Course Resources webpage for detailed submission instructions for your course.

Some courses may require final projects to be printed and sent by mail, courier, or hand delivered. Our mailing and courier addresses are provided here. Please do not enclose any correspondence with projects – use a separate envelope, to ensure it will not be missed. As well, it is essential that you keep a copy of any work submitted to avoid having to redo the work if it is lost in the mail. Note that projects must be received by our office on or before the due date to be "on time".

If your projects are delivered in person, our UBC campus address is provided here. This service is only available during Real Estate Division Office hours, between the hours of 8:30 a.m. and 4:30 p.m. For the location of the Henry Angus Building, please refer to the UBC Campus Map.

How to Check Your Assignment Status Online

In the "Assignment History and Answer Guides" section of your Course Resources webpage, you can view each of your assignment submissions to see when the assignment was received and what your grade is. Assignment History is available to you in real time; that is, as soon as we receive the grades, they are available for you to view.

It takes approximately three weeks from the date of submission to process a written assignment or project. If over four weeks has passed since the date an assignment or project was due, and you submitted it on time, please check your Assignment History on your Course Resources webpage to confirm that it was received and is being processed (or contact your tutor or Course Representative). In addition, you are advised to retain your marked assignments in case any questions arise concerning your status. Problems arise very rarely, but they can occur.

Assignment History

How to View Your Answer Guides Online

As soon as an assignment or project has been received by the Real Estate Division, you will be able to access the answer guide online. This is available in the "Assignment History and Answer Guides" section of your Course Resources webpage.

How to Resubmit Your Written Projects and Assignments

If you have done poorly on a project and are concerned about your understanding of the concepts or techniques in the materials, you may wish to redo the assignment and resubmit it for a second marking (note that a $35 remarking fee applies). Your original grade will not be changed. However, you may gain a clearer understanding of where you went wrong and feel more confident as you approach your exam. Please refer to Regulation 2.06(6) and (7) for exceptions to these resubmission guidelines.


Multiple Choice Assignments: "A How-to Guide"

How to Approach Multiple Choice Assignment Questions

The multiple choice assignments are "quizzes" with three main intents: (1) to motivate you to read the course materials closely; (2) to motivate you to proceed through the course on schedule, as the established due dates minimize procrastination; and (3) to help you study for the final exam. As such, the weight assigned to the multiple choice assignments in the final grade is comparatively minimal – most weight is on the projects and final exam.

A good strategy to approach multiple choice questions is to use a process of deduction. First, narrow down your choice by ruling out any options you know are incorrect. Then evaluate the remaining options for which you feel is the best answer. In all cases there will be one dominant answer that is correct. In some cases, you may be able to make arguments why other options could conceivably be correct, but in these cases the correct answer will be the one requiring the fewest implicit assumptions.

In writing these questions, our aim is to make them challenging, but fair. You will have to read the questions closely, as the specific language can often make a real difference to the meaning of the options. However, be careful to avoid over-analyzing questions and making them harder than intended. A good rule in answering multiple choice questions (especially on exams) is to stay with your initial "gut instinct" and not change your answer unless you have a specific reason to do so: e.g., you missed something in the question, made a mistake in the calculation, or misread something obvious. If not, then you are advised to stay with your original answer.

If you find you are spending hours on individual questions, such as making all sorts of "what if" assumptions, then you are likely going well beyond what is necessary or intended. You should contact your course tutor for clarification, as they can usually work through the problem with you quite quickly. Your time is much better spent working on your projects and in studying for the exam, as these have much more impact on your final grade in the course.

How to Submit Multiple Choice Assignments

Multiple choice assignments are submitted to the Real Estate Division online: go to "Assignment Tools" on your Course Resources webpage and click on "Submit Multiple Choice Assignments". Be very careful that you select the correct assignment number, as this is a common error. For example, ensure you select the assignment number and not the chapter number.

Assignment Submission 2

How to Check Your Assignment Status Online

In the "Assignment History and Answer Guides" section of your Course Resources webpage you can view each of your assignment submissions to see when the assignment was received and what grade you were awarded. Assignment History is available to you in real time; that is, as soon as we receive the grades, they are available for you to view.

Multiple choice assignments are normally graded within one business day of each assignment due date. If more than two weeks has passed since the date an assignment was due, and you submitted it on time, please check your Assignment History on the Real Estate Division's website to check that it was received and is being processed (or contact your Course Representative).

How to View Your Answer Guides Online

As soon as assignments have been received by the Real Estate Division, you will be able to access the answer guides online. This is available in the "Assignment History and Answer Guides" section of your Course Resources webpage.

Assignment History

Examination Information

At the end of most Real Estate Division courses is a final written examination. This section explains the policies for exam administration. The flowchart below may help in understanding the timing and important deadlines regarding examinations. The following terminology is used throughout this section and in the Program Regulations governing examinations:

  • Course Examination: the regularly scheduled exam for your course (December, April, or September); typically three months after the course start date. Refer to "Important Dates and Deadlines: Course Schedule" on your Course Resources webpage for your regularly scheduled course exam date.
  • Supplemental Examination: a separate exam date for Rewrite Examinations and Deferred Examinations; scheduled two times per year (February and June).

Examination Eligibility

You are automatically registered for a Course Examination upon course registration. Your eligibility to write this examination requires you to submit all assignments and projects by the Course End Date (one week past the due date of the last assignment). You will not be sent any notice of eligibility, but you can use the "Assignment History" webpage to confirm all assignments and projects were received by the Course End Date.

If you are unable to submit all assignments and projects by the Course End Date, you MUST either request a Transfer to a later offering of the same course (if eligible) or Defer your exam to another examination date. Students with outstanding assignments or projects by the Course End Date, who have not requested a Transfer or Deferred Exam, will be assigned a failing grade.

You are accountable for all late assignment fees submitted beyond the due dates noted in the online "Important Dates and Deadlines: Course Schedule", whether or not you have deferred the examination or transferred the course (four late assignments per course will be accepted without incurring a late assignment fee).

Exam Dates and Deadlines Overview

Assignment History

Examination Fees

There is no examination fee for students writing an online Course Examination. Fees apply for all Deferred and Rewrite Examinations.

Exam Time

The exact time of the examination will be posted a minimum 10 days prior to the examination on the "Exam Management" link on your Course Resources webpage. If there are fewer than 10 days until your exam and the time and location are not posted, please contact Examination Services.

Multiple Examinations

Students registered in more than one course per term will be scheduled by Examination Services to write one exam on the Course Examination date and all additional examinations in the days following the first Course Examination, except Sunday (subject to room and invigilator availability).

Students are NOT able to select the order in which their exams are scheduled. Multiple exams for each student will be scheduled in order of course number, with lower number courses scheduled before higher number courses (e.g., BUSI 111 is scheduled before BUSI 330). A maximum of five examination dates are established during Course Examination periods.

Multiple examinations are not permitted for Supplemental Examination dates.

If you defer one of your multiple exams, your other exams will remain on the originally scheduled dates unless you are contacted by our office.

Supplemental Examinations

Deferred Examinations

If you are unable to write the Course Examination either because you were unable to complete all assignments and projects by the Course End Date, or for any other reason, you may apply for a Deferred Examination. The fee to defer an examination to any established examination date is $125.

Exams may be deferred to any established examination date within one year of your Course Examination. However, note that supplemental exam dates can only accommodate a single exam, so please plan accordingly.

Deferred Examination requests are made online via the "Register for Deferred/Rewrite Exam" link on the Course Resources webpage, and must be received by the Course End Date. If you have not applied to defer your exam by the Course End Date and you do not attend your scheduled examination, you will receive a failing grade.

To retain eligibility for a Deferred Examination, you must submit all assignments and projects by the regularly scheduled Course Examination date.

Rewrite Examinations

If you do not achieve a passing course grade after your first examination attempt, you may apply to rewrite your examination on a subsequent established examination date. The fee to rewrite an exam on another established examination date is $125.

Exams may be rewritten on any established examination date within one year of your Course Examination.

Rewrite Examination requests are made online via the "Register for Deferred/Rewrite Exam" link on the Course Resources webpage and must be received not later than one month from the established examination date you have selected.

Examination Results

Regularly scheduled examination results are posted on the Course Resources webpage, usually within six weeks of the date the examination was written.

Post Examination Review

A "Post Examination Review" is an examination remarking and a confirmation of your grade, together with a brief statement of the topic areas you had difficulty with. Students may request a Post Examination Review online through the Course Resources webpage. Please see Program Regulation 3.04 for more information and fees.

Preparing for Exams

After completing each assignment, you should review and revise your notes, putting them in a systematic and readable form. This will frequently identify areas of uncertainty that may require clarification by tutors or further reading. It is important to have such points cleared up immediately, as these courses tend to build in complexity.

When you are getting ready for your exam, you should carry out your review continually and systematically well in advance – do not wait to review until the night before! Decide how much review you think you will need and schedule your review sessions with sufficient time between them to digest the materials and refresh yourself. Some students like to review complex subject matter one step at a time, trying to completely understand each successive point and topic first and leave understanding the "big picture" until later. Others prefer to start with the "big picture" and work downwards to the details. This again reflects individual differences in learning and either method can be effective as long as it is applied systematically.

An important final point on preparing for your exam: on exam day, you will have the most probability of success if you are well-rested, calm, and poised. For most students, this means it is not a good idea to study late the night before the exam or try to "cram" information on the day of the exam. If you have prepared well in advance, the best thing you can do on the night before the exam is to put your books down early, do something you find enjoyable, and get a good night's sleep. In the morning, have a nutritious breakfast and relax – when you sit down to write your exam, you will be rested and alert.

Make sure that you print out the "Examination Day Checklist" found under “Examination Information” on your Course Resources webpage which includes important examination day information. As well, if you are struggling with examination anxiety, be sure to read the “Examination Success Tips” found in the same location.

REMEMBER – WE SHARE THE AIR

Due to the health concerns arising from exposure to scented products (perfume, cologne, soap, shampoo, lotion, etc.), all students who are writing an examination are asked to be considerate in their use of such products. Scented products contain chemicals that can cause serious problems for many people, especially those with asthma, allergies or environmental illnesses. We thank you in advance for your cooperation.

Writing Exams

The first thing to do when you begin your exam is to quickly skim through the whole exam once before answering any questions. Exams are time constrained, so you need to budget your time well. Start with questions you find easier and work your way through the exam towards the questions that will either take you a long time or are not worth many marks. You can budget your time by figuring out how much time you should be spending on each question (i.e., if your exam has 100 marks and is 190 minutes, this roughly means 2 minutes per mark, so a 10-mark question should take you no more than 20 minutes; each multiple choice question is worth one mark). In managing your time, you need to be disciplined – if you are taking too long on a question, you are better to move on and come back to it later if you have time.

If you still have time remaining at the end of the exam, review your answers. Do not leave early unless you have completely read through your exam at least once. If you are running out of time and cannot complete your entire exam, do not panic! Use the time you have remaining to its full advantage – write down in point form the basic points for each remaining question so that the marker can see that you ran out of time and can award you partial marks where appropriate.

If you are completing a multiple choice exam, you are advised to fill in the answer as you answer questions. If you are running out of time, you must concentrate on using the time you have left efficiently. For any remaining questions, quickly eliminate any obviously incorrect options and then make an educated guess from the remainder. No marks are deducted for wrong answers, so you are better off not to leave any questions unanswered.

Exam Day Tips

  • Noise + Earplugs: If noise distracts you, you are strongly urged to bring earplugs with you to your examination.
  • Calculator: Remember, if you need a calculator for your examination, you are also advised to bring extra batteries or a spare calculator as a back-up. As well, your calculator may not be both programmable and alphanumeric (graphing calculators are also not allowed).
  • Watches: You may bring an analog watch to the final examination, provided it is silent, does not vibrate, and is not capable of storing text, recording video, capturing digital images, or sending or receiving wireless signals. Digital and smart watches, alarms clocks and other forms of timers will not be allowed in the Examination room. As well, during the examination, a notification will be made at set intervals regarding how much time is remaining (30 minutes, 5 minutes and 1 minute remaining.

Exam Anxiety

Exam anxiety is a fairly common phenomenon that involves feelings of tension or uneasiness that occur before, during, or after an exam. Many people experience feelings of anxiety around exams, and some find it helpful as it can be motivating and create the pressure that is needed to stay focused on studying. However, in some cases, anxiety can become so intense that it leads to disruptive symptoms that ultimately lead to a negative impact on one's performance. In these cases, it is important for students to attend to their symptoms and find a way to cope effectively, so that their schooling does not suffer any further.

What are the Symptoms?

Although anxiety can affect each person in different ways, there are several symptoms that are quite common. Some of these are emotional, which include feelings of fear, disappointment, anger, depression, or helplessness. Other symptoms are more behavioural, ranging from fidgeting or pacing to substance abuse or other self destructive behaviours. There are also physiological symptoms, which include fast heartbeat, feelings of nausea, headaches, lightheadedness, sweating, and other disruptions in bodily functions. Finally, many people experience cognitive symptoms, such as negative thinking about oneself and racing thoughts.

Other symptoms include:

  • memory blocks or "blanking out" on things that you have studied;
  • fear of failing before the exam is even written;
  • lower reading comprehension; and
  • poor attention and inability to concentrate.

Some of the strategies for coping with exam anxiety are practical and relatively easy to implement, such as contacting a tutor to discuss course material, avoiding people who speak negatively, arriving early to the exam, and reading exam directions carefully. Also, make sure you are practicing good time management skills and managing your stress on a daily basis through exercise, good nutrition, and enjoyable activities. If you work on what you have control over, you can help minimize exam anxiety. Following are some specific tips for easing exam anxiety.

Exam Anxiety Tips1

Tip 1: Be prepared early

The most common cause of exam anxiety is lack of preparation for the exam. Set up a study schedule at least three weeks before your exam. You may find that you actually need to start studying even earlier due to other commitments. Planning ahead also helps you to avoid cramming, which can be a major cause of exam anxiety.

Tip 2: Sleep well

Regular sleep is one of the best ways to control stress. Getting up and going to bed each day at the same time ensures that your body and brain are getting the rest they need for optimal functioning. Students who follow a regular sleeping pattern have been shown to perform 30% better than students who stay up late or get up early to study.

Tip 3: Regulate caffeine & sugar intake

Keep caffeine and sugar intake the same during exam time. Don't increase or decrease the amount of coffee, tea or cola that you normally drink, as your body and brain are accustomed to getting a certain amount. Keep things in your life as stable as possible, especially during exam time.

Tip 4: Learn relaxed breathing

When you display any symptoms of anxiety during studying or during the exam, use relaxed breathing to calm yourself. Take your attention away from the task and take a few slow breaths. Say to yourself, "calm and relaxed" as you exhale. Practice relaxed breathing before the exam.

Tip 5: Don't study the night before

Studying the night before an exam causes your anxiety level to increase. Unfortunately, it doesn't decrease when you go to sleep. Reduce anxiety by taking the evening off to relax – watch TV, see a movie, read a novel, etc.

Tip 6: Review main themes

If it causes you anxiety NOT to study the night before an exam, review the main themes of the course earlier in the day. Of course, that implies that you should have already studied well.

Tip 7: Have a plan before the exam

As part of your studying, think about how you will approach the exam, and what you will do when you run into trouble. Having a plan in place will assist you to worry less about failing, and help you to concentrate more on passing.

Tip 8: Focus on doing your best

Often, students start thinking negatively when things aren't going well on an exam. This can lead to lower self- confidence and increased self-doubt. Recognize and turn off your negative internal dialogue. Focus on the task instead of on yourself. Do not try for perfection – aim to do your very best.

1 The Real Estate Division gratefully acknowledges the input of the University of Alberta for providing tips to reduce anxiety.

  • University of Alberta, Health and Wellness Support. "Test Anxiety"
  • Hanoski, Tamara D., Ph.D., University of Alberta. "Test Anxiety: What it is and how to cope with it":
  • w3.msi.vxu.se/users/dna/Rony/html/Managing%20Exam%20Anxiety.htm
  • Glendale Community College Counseling Center. 2000. Do You Have Test Anxiety?
  • University of Western Ontario. Student Development Centre. 2000. Managing Your Test Anxiety.

Concluding Successfully

You can expect your course to be challenging, but with careful planning and a systematic studying process, you will find it manageable. Effective studying is not a skill that is innate, but one that must be learned and strengthened through practice. We hope that the strategies suggested above help you in developing study techniques that are effective for you and we wish you success in this and future courses.


Course Regulations

  • UBC Diploma Program in Urban Land Economics
  • UBC Certificate Program in Real Property Assessment
  • ppraisal Institute of Canada Distance Education Program
  • UBC-AIC Post-Graduate Certificate Program in Real Property Valuation
  • Certificate in Residential Valuation
  • Bachelor of Business in Real Estate

I. INTERPRETATION

1.01 Definitions

The following words and phrases shall have the following meanings:

"Academic year" means the three terms from September to August;

"Admissions Officer" means the Real Estate Division staff person responsible for admissions and program requirements;

"Appraisal Institute of Canada" or "AIC" means the National Office of the Appraisal Institute of Canada located at 403‑200 Catherine St Ottawa ON K2P 2K9;

"Appraisal Institute of Canada Distance Education Program" includes the courses specified in the Real Estate Division Course Calendar, excluding BUSI 293 and the Applied Experience Examination, which are subject to the Diploma in Accounting Program regulations and the Appraisal Institute of Canada Applied Experience regulations, respectively;

"Assignment" includes multiple choice and written assignments, and projects;

"Course" means a particular subject of study within the program as defined herein;

"Course Examination" means the regularly scheduled examination for each course;

"Course End Date" is set out in the Course Schedule. It is the last day in the course that students can submit assignments and remain eligible to write the Course Examination; the deadline to request to Transfer to a subsequent course; and the deadline to apply to defer writing the scheduled examination.

"Course Representative", "Admissions Officer", and "Exams Coordinator" all refer to staff members of the Real Estate Division;

"Course Resources webpage" refers to a course's designated webpage found on the Real Estate Division website www.realestate.ubc.ca;

"Course Schedule" refers to the document posted on the Course Resources webpage, which is the official statement of assignment due dates, examination dates, and withdrawal deadlines;

"Course Workbook" refers to the most current published edition of the document which contains the assignments for a given course;

"Deferred Examination" refers to an examination written for the first time on a date other than the regularly scheduled Course Examination date;

"Discrimination" means it is intentional or unintentional conduct, which can be individual or systemic, that imposes burdens, obligations, or disadvantages on or limits access to opportunities, benefits and advantages to specific individuals or groups as defined by the BC Human Rights Code and for which there is no bona fide and reasonable justification;

"Director" means the Executive Director or Senior Manager responsible for Diploma and Certificate Programs, as well as AIC programs (UBC Real Estate Division);

"Division" refers to the Real Estate Division of the Sauder School of Business;

"Mandatory Withdrawal" means expulsion from a course;

"Post Examination Review" means a review of the accuracy and consistency of the original examination marking and a confirmation of the student's grade, together with a brief statement of topic areas;

"Program" means either the Diploma Program in Urban Land Economics, the Certificate Program in Real Property Assessment, the Post-Graduate Certificate in Real Property Valuation, the Appraisal Institute of Canada's Professional Designation courses, or the Bachelor of Business in Real Estate;

"Real Estate Division Course Calendar" means the most recent course calendar published by the Real Estate Division;

"Rewrite Examination" refers to a second attempt to write an examination for a failed course;

"Scheduled Examination" means a regularly scheduled examination in any course for a given year;

"Supplemental examination date" means an examination date scheduled following the Course Examination for a particular course, on which a student may write either a Deferred exam or Rewrite exam;

"University of British Columbia Calendar" means the most recent course calendar published by the University of British Columbia Registrar's Office, Student Services.

1.02 Miscellaneous

(1) Regulations and fees may change from time to time, without notice.

(2) These regulations are posted on the Division website. In case of conflict, the posted version is considered to be the official version.

(3) If there is a postal service disruption, the Division will continue to use the postal service as long as mail is being processed. In the case of a complete shutdown, students should visit the Course Resources webpage for information. Assignments that are held up in the postal system due to a service disruption will have late fees waived.


II. ASSIGNMENTS

2.01 Format

(1) Written Assignments will not be accepted for grading unless they:

(a) are written in English; AND

(b) are completed according to the instructions in the "Written Assignments: A ‘How to’ Guide" section of the Student Handbook.

(2) Notwithstanding Regulations 2.01 (1) and 2.01(2) Assignments shall be submitted in an alternate format as requested by the Division from time to time.

2.02 Delivery

(1) Assignments must be submitted according to the schedule shown in the Course Schedule posted on the Course Resources webpage. Assignments must arrive at the required destination (either Turnitin.com or the Division website) as required, by the date indicated in the Assignment schedule ("due date"). In all circumstances it is the student's responsibility to arrange for prompt delivery of Assignments. Assignments received after the due date are considered "late Assignments".

2.03 Late Assignments

(1) Late Assignments during the term will be accepted only with the permission of the Director.

(2) In no circumstances, where a student wishes to write the scheduled examination at the end of the course, will an Assignment be accepted beyond the Course End Date.

(3) In no circumstances will Assignments be accepted for credit past the final scheduled examination date. In accordance with Regulation 2.05(2), students who have submitted Assignments later than the Course End Date, but before the final scheduled examination date, may be permitted to write their examination on a subsequently scheduled examination date, subject to payment of all outstanding late Assignment fees.

(4) A late assignment fee of $15.00 will be levied for each late assignment beyond the specified minimums below.

(a) Four late assignments will be accepted without incurring a late assignment fee in all courses other than those specified in (b).

(b) Six late assignments will be accepted without incurring a late assignment fee for BUSI 398, 497, and 499.

(5) A statement of late fees owing can be viewed and paid from the "Outstanding Fee Summary" link on the My Courses webpage. Examination results, Diplomas, and/or Certificates will be withheld until such fees are paid, and future course registrations may be blocked.

2.04 Plagiarism/Assignment Copying

(1) It is assumed that all work submitted by students is their own within the acceptable limits afforded by the use of quotations and footnote credits. It is unacceptable to copy someone else's work and submit it as one's own. This includes copying solutions from old answer guides, copying directly from a textbook or lesson notes, copying other students' assignments, or from internet websites. Knowingly allowing one's work to be plagiarized, which includes posting assignments to internet websites or any unauthorized redistribution of assignments, is also academic misconduct. The Division may require the use of turnitin.com or other verification services as it deems necessary.

(2) Recognized cases of plagiarism or academic misconduct may result in any or all of the following:

(a) An official reprimand letter sent to the student from the Division, a copy of which will be kept in the student's file at the Division;

(b) The student having to redo and resubmit the Assignment in question, with a maximum possible grade of 60%;

(c) The student having to submit a replacement Assignment provided by the Division, with a maximum grade of 60%, and with administrative fees for establishing and grading these;

(d) For courses BUSI 398, 497, and 499 the student having to select and seek approval for a new subject property, subject to any additional conditions that may apply;

(e) The student losing the right to any credit for all Assignments toward their final mark in the current course, which will ultimately result in a failing grade;

(f) The student losing the right to any credit for a particular Assignment or Assignments toward their final mark in the course, which may ultimately result in a failing grade;

(g) Mandatory withdrawal from the current course pursuant to Regulation 4.04;

(h) Suspension from the program, either for a specified time period or indefinitely, pending application to the Director for reinstatement;

(i) Notification sent to AIC in courses leading to AIC designations.

(3) Take-home case study examinations and demonstration reports are subject to Regulations 2.04(1), 2.04(2), 3.02(11), and 3.02(12).

2.05 Assignments as Prerequisite to Examination

(1) No student shall be eligible to write the examination in a course unless they have submitted all Assignments in accordance with these Regulations.

(2) Notwithstanding anything contained to the contrary herein, the Course Representative may permit a student to write on a subsequently scheduled examination date provided that:

(a) all Assignments have been submitted no later than the Course Examination date; AND

(b) there has been no mandatory withdrawal prior to the Course End Date.

2.06 Assignments as Credit for Final Marks

(1) The final grade will represent a combination of the student's performance on Assignments and on the final examination.

(2) The proportion of final grade attributed to performance on Assignments and the final examination will be specified in the Foreword section of the applicable Course Workbook.

(3) Absolutely no appeal is available to increase marks awarded on an Assignment unless the appeal is based on an error in the addition of the marks.

(4) Students may resubmit a project or assignment for re-marking once to obtain additional feedback. A $35 remarking fee will be assessed. Marks will not be increased in any circumstances other than those specified in Regulation 2.06(3), 2.06(6), or 2.06(7).

(5) Where a student has received an official letter pursuant to Regulation 2.04(2)(e) or 2.04(2)(f), Regulation 2.06(2) will not apply.

(6) Students in BUSI 398, 444, 451, 497, or 499 may modify and resubmit their final Assignment or project if the original submission received a failing grade. Resubmissions must be received by the due date specified and must be accompanied by the $175 remarking fee. No mark greater than a pass (60%) will be awarded to an Assignment or project submitted for a second time. The maximum course grade in this instance will also be a minimum passing grade: 60% in most courses, 70% in BUSI 444.

(7) Students may at the discretion of the Director be permitted to modify and resubmit to improve their project grade(s), subject to:

(a) the student having achieved a 60% passing grade on their examination; AND

(b) the student's project performance reduced their overall course grade below the 60% passing grade; AND

(c) the student has demonstrated a sincere effort and positive attitude toward learning in the course, with no evidence of academic misconduct; AND

(d) a $35 marking fee being paid per project.

(8) A failing grade may be increased under 2.06 (7) when:

(a) the student meets the established deadline and any specified project restriction; AND

(b) the student achieves a minimum project grade of 70% on the resubmission; AND

(c) the student achieves a maximum course grade of 60% overall.


III. EXAMINATIONS

3.01 General Information

(1) Students are automatically registered for an online exam when they register for a course. The exact date and time of the examination is provided on the Course Resources webpage.  Registration for an examination does not guarantee eligibility to write the examination.

(2) If the conditions during any examination are not satisfactory, a written complaint must be received by the Division within 5 days from the date of the examination. If upheld, that student's examination will be considered void, and no mark will be issued. The student will rewrite the examination at the next scheduled exam date. Complaints regarding exam conditions will not be considered after exam grades have been released.

(3) In the event of a disruption of an examination, the Division will make the decision whether or not to resume the examination.

(4) In order to be permitted to write the examination, a candidate MUST be able to present on the day of the examination, one of the following types of picture identification in the name in which the candidate originally registered for the course:

(a) a current provincial driver's licence which has a picture of the candidate (interim driver's licenses are not acceptable); OR

(b) a current passport which has a picture of the candidate; OR

(c) an official identification card issued by either the Federal Government of Canada, or by one of the provincial governments, which has a picture of the candidate; OR

(d) an official employment picture-identification card issued by either the Government of British Columbia, one of the other provincial governments or the Federal Government of Canada.

(5) If your name changes during your course, you must fill out the name change form, and present the identification with your new name for examination purposes.

(6) Examination fees are non-refundable.

(7) In courses with take-home case study Assignments/projects as a substitute for a final examination, these submissions will be subject to examination regulations. In the case of conflict between these Examinations regulations and the policies stated in the Foreword section of the applicable Course Workbook, the Workbook policies will generally be applicable.

(8) Any student receiving accommodations to their examination setting upon order from UBC Centre for Accessibility shall remain subject to all other Examination Regulations.

3.02 Conduct of Examinations

The following regulations govern the conduct of examinations:

(1) Examinations are to be written in English.

(2) Candidates accessing the exam online beyond one hour from the exam start time will not be permitted.

(3) The answers to exam questions MUST be recorded in the specified format online and within the allotted time. Answers recorded in any other manner will not be considered.

(4) Students may not refer to any prohibited materials, including, but not limited to: notes, books, calendars, dictionaries, or amortization tables and are not to refer to or use any scrap paper, notes, books, calendars, dictionaries, or amortization tables unless they are permitted to do so by the examiner.

(5) Candidates may use calculators to aid in calculations. Calculators may not be both programmable and alphanumeric. Graphing calculators are also not allowed. No other calculators or computers will be permitted without the written permission of the Division.

(6) Electronic devices, including, but not limited to: digital and smart watches, cameras, digital cameras, pinhole cameras, video cameras, digital video cameras, pagers, cellular phones, personal data assistants, any listening device, laptop computers, netbooks, tablets, iPads, iPhones, iPods, digital music players, pen recorders, any device capable of sending or receiving wireless signals, and any device capable of capturing digital images or recording video will not be permitted during the Examination.

(7) Candidates are not to communicate with, receive assistance from anyone. Any such communication will result in the penalties set out in 3.02(14)

(8) Once the Examination has commenced, candidates are not permitted to leave for any unauthorized reasons. Candidates may leave for a brief washroom break, providing they announce their intention to the invigilator via the webcam. Further requirements for examination conditions are stated on the online exam webpage.

(9) Examination time is three hours and 10 minutes.

(10) Where students have been provided printed materials, all materials must be returned to the UBC Real Estate Division.

(11) Students shall not disclose or discuss the content of the Examination with anyone, and will not record, disclose, discuss, publish, reproduce or transmit any Examination question or answer, including but not limited to, questions, answers or topics, in whole or in part, in any form or by any means whatsoever (orally; in writing; electronically through a variety of means, including, but not limited to, text messaging, Facebook, Twitter, email and blogging; Internet “chat room", message board, forum; or otherwise) at any time.

(12) At all times and without prior notice, the Real Estate Division retains the right to prohibit any items for the effective administration of its Examinations and to ensure the integrity of the Real Estate Division’s Examination security measures.

(13) Students do not have any right to inspect or review the examination questions, answers or any Examination materials subsequent to completing the Examination.

(14) Candidates failing to comply with any of Regulations 3.02(4) through 3.02(10) inclusive may, at the discretion of the Director, be subject to penalties which may include, but are not limited to, any or all of the following:

(a) invalidation of the student’s exam;

(b) a failing grade or mark of zero in the course or examination in which the academic misconduct occurred;

(c) a suspension from the program for a specified period of time, or indefinitely. Students will not receive credit for courses taken at another institution during a suspension;

(d) a reprimand, with letter placed in student's file;

(e) providing restitution in the case of damage to, or removal or unauthorized use of, property;

(f) a notation on the student's permanent record of the penalty imposed.

(15)   Candidates subject to penalties under Regulation 3.02(14) jeopardize their opportunity to write supplemental examinations and to register in future courses with the Division.

3.03 Examination Results and Course Grade

(1) The final grade will be determined as set out in Regulations 2.06(1) through 2.06(5). In order to pass a course, candidates must achieve both:

(a) a minimum threshold examination grade of 50%; AND

(b) a minimum overall course grade of 60%.

(2) In the event a student does not achieve an examination grade of 50% or greater, the examination mark is awarded as the final grade.

(3) For the purposes of Regulation 2.06(7), the passing grade on the examination is 60%.

(4) Examination results are available to students, normally within four to six weeks of the date the examination was written. Results are available on the Division's website. No results will be provided in person or by telephone.

(5) In accordance with Regulation 2.03(5), examination results will be withheld if any fees are outstanding.

3.04 Review of Examinations

(1) Candidates may request a Post Examination Review online by paying a non-refundable fee of:

(a) $100.00 for BUSI 398, 444, 451, 497, and 499.

(b) $30.00 for all other courses.

(2) Where a Post Examination Review results in a failing candidate being awarded a passing mark, the review fee will be refunded in full unless the original mark was a result of the candidate failing to follow examination instructions.

(3) For most BUSI courses, a Post Examination Review request must be received by the Division no later than three months from the examination date. Exams are destroyed 3 months after the exam date.

3.05 Deferred Examinations

(1) Every course has a final Course Examination scheduled on a date chosen by the Division. Students must write the final examination on the scheduled date except as hereinafter stated.

(2) Where a student, by reason of business pressures, illness, or other good cause, is unable to write on a scheduled examination date, they may be eligible to Defer their examination to a subsequent scheduled examination date. Applications to Defer an examination:

(a) must be made via the online application in the Course Resources webpage; AND

(b) must be received no later than the Course End Date of their course; AND

(c) are subject to a $125 examination fee; AND

(d) must be received within one year of the scheduled Course Examination for their course.

Failure to attend a scheduled examination without an accepted deferral may result in a grade of Fail. The Director has the discretion to extend an offer to defer the examination for 30 days.

(3) Deferred examinations are not offered in BUSI 398, 444, 451, 497, or 499. If a student does not write the regularly scheduled case study examination, they will receive a grade of Fail and must repeat the entire course. Case study examination resubmission policies are as stated in the Foreword section of the applicable Course Workbook.

3.06 Rewrite Examinations

(1) If a student receives a failing grade in a course, they may apply for a Rewrite Examination on a subsequent scheduled examination date. Applications to Rewrite an examination must be made via the online application in the Course Resources webpage. Failure to attend a scheduled examination without an accepted deferral will result in a grade of Fail. Applications to Rewrite an examination:

(a) are subject to a $125 examination fee;

(b) must be made no later than two weeks prior to a scheduled examination period; AND

(c) must be received within one year of the scheduled Course Examination for their course.

(2) If a student fails on a second attempt at writing an examination or does not apply for a supplemental exam date within one year of the scheduled final examination for their course, then they will receive a grade of Fail and must repeat the entire course.

(3) No final course grade higher than a minimum passing grade (60% in most courses, or 70% in BUSI 444) is awarded where a student is writing a final examination for the second time. This also applies to courses with take-home case study examinations.

3.07 Continuation of Program After Failure

(1) Where a student has failed one course in the current year of the program, they may continue the program in courses for which the failed course is not a prerequisite. The student must repeat and pass the failed course before being allowed to take another course for which the failed course is a prerequisite.

(2) Where a student is repeating a course due to failure, the Division may make any course modifications necessary to ensure appropriate and optimal learning in the repeated course. This may include, but is not limited to, new or revised Assignments and projects.

(3) Where a student shows a lack of academic progress in a course, the Division may refuse further enrollment in that or any course, until successful completion of specified courses or professional development activities. Continued lack of progress may lead to indefinite suspension from the program.

(4) Where a student taking more than one course in a calendar year receives an average grade below 50% in courses taken, or fails a single course more than once over any time period, the student may be suspended from the program for one year. Upon resumption of studies, any subsequent violation of this regulation may lead to an indefinite suspension from the Division’s programs along with the requirement to withdraw from the program. Students may apply to the Director for readmission after one year; however, readmission in these instances is normally not granted. Students denied readmission may submit an appeal to the Senior Associate Dean, Students, Sauder School of Business.


IV. ADMISSIONS, REGISTRATIONS, TRANSFERS AND WITHDRAWALS

4.01 Admissions & Registrations

(1) Admission and registration requirements are stated in the Division Course Calendar.

(2) Before an applicant can register in a Division course, the applicant must first be admitted to the University and to the Program. This requires at minimum:

(a) Properly completed online application form from the Division's website.

(b) Receipt of official high school or post-secondary/university transcripts. A copy is not acceptable; official transcripts from the issuing institution are required. Official physical transcripts are required to be sent in a sealed unopened official school envelope. Official electronic transcripts are required to be sent directly and securely by the issuing institution, or 3rd party document delivery service authorized by the issuing institution.

(c) Proof of English competency as specified in the University of British Columbia Calendar.

(d) Payment of the $75 UBC Admissions fee.

(e) Applicants for the Post-Graduate Certificate in Real Property Valuation (PGCV) must submit appropriate post-secondary transcripts according to the Admissions Guidelines posted on the PGCV webpage on the Division website.

(3) If an applicant is unable to provide proof of high school graduation or attendance or completion of post-secondary /university education, they may apply for entry under mature student status. This requires at minimum:

(a) A letter which clearly defines the rationale for enrolling in the intended program.

(b) Properly completed online application form from the Division's website.

(c) All official transcripts including high school and/or any post-secondary institutes you have attended. A copy is not acceptable; original transcripts from the issuing institution are required.

(d) A complete summary of work, study, and personal experience (i.e., a resume or curriculum vitae).

(e) Proof of English competency as specified in the University of British Columbia Calendar.

(f) Payment of the $75 UBC Admissions fee.

(4) Admission must be completed before a student is eligible for registration. If a student cannot be admitted on or before the registration deadline, the Division reserves the right to refuse registration in that term.

(5) Registrants may be admitted beyond the published registration deadline with special consent of the Director. In this situation, the student is admitted with the understanding that:

(a) there will be no leniency granted in the course requirements, including any due dates or deadlines;

(b) no exceptions will be granted on late assignment fees or supplemental examination fees;

(c) the withdrawal and refund deadlines in 4.03 will be strictly enforced; AND

(d) under no circumstances will a registration be allowed beyond the deadline specified in 4.03(3)(a).

(6) Registration will not be processed if the registrant has any fees outstanding to the Division.

4.02 Course Transfers

(1) With the permission of the Course Representative and subject to Regulation 4.02(4)(a), a student may transfer to a later offering of the same course provided that the chosen course commences after receipt of the request for transfer and within one year of the start date of the original course.

(2) Course transfer requests must be submitted via the Course Resources webpage, and require the following:

(a) all course transfer requests must be made by the Course End Date established for each course;

(b) a transfer fee of $75.00; and

(c) a $15.00 fee for each late Assignment submitted, as stated on the “Outstanding Fee Summary” link on the My Courses webpage [refer to Program Regulation 2.03(4)];

(3) Students who elect to transfer into a later course and then subsequently withdraw:

(a) are not eligible for a refund of fees; AND

(b) will receive "W" or "F" standing on their academic transcript according to Regulation 4.03(3), based on the date of transfer from the original course or the student's progress in the later course.

(4) Where a student needs to transfer into a course that uses revised course materials, it is the student's responsibility to obtain the new material. In addition:

(a) The student may be required to complete all Assignments and projects according to the schedule of that course and would be required to pay the fees specified in Regulations 2.06(4) and 4.02(2)(c).

(b) If the student chooses to resubmit Assignments or projects, they will be required to pay the fees specified in Regulations 2.06(4) and 4.02(2)(c).

(5) A student may make a maximum of two course transfers within one year of the start date of their original course.

4.03 Withdrawals

(1) Where a student withdraws from the program or a course within the program, they must submit an online Withdrawal request. Upon receipt of this request, the Division shall refund fees paid for the current academic year of the program less the following charges:

(a) the individual cost of any course (as set out in the Division Course Calendar) in which the student was registered within the current academic year of the program for which the deadline specified in the Course Schedule posted on the Course Resources webpage has passed.

(b) a $100.00 administration fee for any course for which the materials (excluding computer software) have not been mailed or sent; AND

(c) a $100.00 administration fee and a $100.00 material fee for any course for which materials (excluding computer software) have been mailed or sent, but for which the deadline outlined in Regulation 4.03(1)(a) has not passed; AND

(d) a $15.00 fee for each Assignment submitted for any course in which the student was registered within the current academic year of the program for which the deadline outlined in Regulation 4.03(1)(a) has not passed;

(e) a $15.00 fee for each unpaid late Assignment;

(f) any royalty payments made as a result of the student's enrollment in the course; AND

(g) in the case of professional development courses, there is no refund upon withdrawal.

(2) Notwithstanding anything contained to the contrary herein, where the withdrawal request is received by the Division prior to the last day of on-time registration for the current term, the only charge levied will be a $50 administration fee.

(3) Where a student withdraws from the program or a course within the program, their academic transcript will either not list the withdrawn course, or assign the withdrawn course a "W" (withdrawal) or "F" (fail) subject to the deadlines below:

(a) last day to withdraw without a "W" is the "partial refund" date specified in the student's original Course Schedule posted on the Course Resources webpage;

(b) last day to withdraw without an "F" is the date specified in the Course Schedule posted on the Course Resources webpage; AND

(c) withdrawal after the date specified in Regulation 4.03(3)(b) will result in an "F".

(4) Where a withdrawal has resulted in an "F" (fail) recorded on an academic transcript, the student may appeal this decision using the procedure outlined in Regulation 4.05(2).

4.04 Mandatory Withdrawal

(1) The Course Representative may, at any time, withdraw a student for cause by means of a mandatory withdrawal letter emailed to the student's address on record for:

(a) failing to comply with the Assignment due date requirements of Regulation 2.02(1);

(b) not attending an examination sitting for which they are scheduled;

(c) plagiarism or Assignment copying, as outlined in Regulation 2.04 (2)(g); OR

(d) not paying 2nd instalment for students in BUSI 398, 497 or 499;

(e) inadequate learning progression as defined in Regulation 3.07(4);

(f) other reasonable grounds established at the discretion of the Director.

(2) The Course Representative may, at any time, withdraw a student for cause by means of a mandatory withdrawal letter mailed to the student's last known address.

(3) Where a student is mandatorily withdrawn from a course, no refund will be permitted and a grade of “Fail” will be recorded for that course. A percentage grade will be given for work submitted.

4.05 Appeal Procedure

(1) Where a student receives a letter pursuant to Regulation 2.04(2) or 4.04(1), a written appeal may be made to the Appeals Committee.

(2) Appeal requests must be:

(a) in writing and accompanied by a non-refundable appeal fee of $50;

(b) set out the reason for appealing the decision on compassionate or medical grounds only, with medical or legal certification of the circumstances surrounding the appeal; AND

(c) emailed within 21 days of the date of the Division's letter to info@realestate.sauder.ubc.ca

(3) Appeals based on decisions made by the Centre for Accessibility (CFA):

(a) must be made directly to the CFA;

(b) will only be considered by the Division if based on how the CFA’s accommodation was implemented. Information regarding a student’s disability or the basis for the accommodation is not required in this appeal.


V. GENERAL PROGRAM REGULATIONS

5.01 Change of Address, Name, and Correspondence

(1) Official correspondence with students is distributed by, but not limited to: email, letter mail, by courier, or by letter downloaded from the Real Estate Division’s website. Correspondence will be sent to the latest addresses on record.

(2) Students must notify the Division of any change of addresses (including street and email) by updating their Student Profile online.

(3) The Division must be notified of any change of name by completing the "Change of Name" form from the Course Resources webpage. Requests must be accompanied by change of name documentation (e.g., government-issued marriage certificate; church issued is not acceptable).

5.02 Student Conduct and Discipline

(1) The Division is committed to ensuring and maintaining an environment that is free from discrimination. This is to ensure all students are able to study and work in an environment of tolerance and mutual respect that is free from harassment and discrimination. When communicating with staff or other students, it is expected that students conduct themselves in ways that are consistent with these principles, and with the University's regulations governing non‑academic misconduct. Students who contravene these principles or regulations are subject to non‑academic discipline including suspension or expulsion from the program.

(2) Students may not use the personal information of other students in any manner other than the academic use for which it was collected and distributed. Inappropriate use may result in restricted future access to this information together with further disciplinary measures as described in Regulation 5.02(5).

(3) All students are expected to behave as honest and responsible members of the academic community. Failure to follow the appropriate policies, principles, rules and guidelines as outlined in these regulations may result in disciplinary action.

(4) Academic misconduct that is subject to disciplinary measures includes, but is not limited to, engaging in, attempting to engage in, or assisting others to engage in the following:

(a) Assignment copying/plagiarism, as outlined in Regulation 2.04; OR

(b) examination cheating and/or misconduct, as outlined in Regulation 3.02; OR

(c) falsifying any material subject to academic evaluation; OR

(d) impersonating a candidate at an examination, or availing oneself of the results of an impersonation; OR

(e) submitting false records or information, orally or in writing, or failing to provide relevant information when requested; OR

(f) falsifying or submitting false documents, transcripts, or other academic credentials; OR

(g) failing to comply with any disciplinary measure imposed for academic misconduct.

(5) Disciplinary measures which may be imposed, singly or in combination, for academic misconduct include, but are not limited to:

(a) the penalties outlined in Regulations 2.04(2) and 3.02(11); AND/OR

(b) referral to the University President's Office for disciplinary action, including withdrawal from the University, with the notation "Required to Withdraw for Reasons of Academic Dishonesty" (or similar notation) placed on the student's transcript. Unethical behaviour is taken very seriously.

(c) For cases of academic misconduct in courses leading to an AIC designation, the AIC may be informed of the academic misconduct.

(6) Where a student has committed misconduct which is not specified in these regulations, but which is specified in the University of British Columbia Calendar, the student may be subject to the penalties stipulated in Regulation 5.02(5) at the discretion of the Director.

5.03 Discretion of the Director

Notwithstanding anything contained in these Regulations to the contrary, where a student alleges that they has been unfairly prejudiced by the application of these Regulations, an application in writing may be made to the Director for relief. The Director may take such action on such terms as the Director sees fit.

5.04 General Program Requirements

(1) Course requirements and deadlines for each Program are as stated in the following sections.

(2) Students must demonstrate continuous progress in the Program, as adjudged by the Admissions Officer. Absence of demonstrated continuous progress may result in limitations or restrictions on course enrollment, deferrals and transfers, and/or suspension from the Program.

(3) Where a student fails a course or wishes to take time out from the program, they may apply in writing to the Admissions Officer to extend the time limit within which the Program requirements must be completed, subject to the maximums noted.

(4) Students who exceed the maximum time limit to complete a program are assigned an Expired status, and must seek re-admission to the program in order to continue. Students who are re-admitted to a program are subject to any new or revised program requirements.

5.05 Diploma Program Requirements

(1) In order to qualify for a Diploma in Urban Land Economics, a student must complete the following courses or their equivalents: 100, 101, 111 or 112, 121, 300, 330, and 331; plus four specified specialization courses as follows:

(a) Appraisal specialization: requires courses 442 and 452, plus two of 221, 344, 400, 401, or 460;

(b) Real Estate Management specialization: requires courses 441 and 451, plus two of 221, 344, 400, 401, or 460;

(c) Assessment specialization: requires courses 344, 443, and 444, plus one of 221, 400, 401, or 460.

(d) Property Development specialization: requires courses 445 and 446, plus two of 221, 344, 400, 401, or 460.

(e) Brokerage specialization: requires courses 433 and 441, plus two of 221, 400, 401, or 451.

(2) Students are expected to complete the requirements set out in Regulation 5.05(1) within 7 academic years. This may be extended under Regulation 5.04(3) to a maximum of 10 years.

5.06 Certificate in Real Property Assessment Program Requirements

(1) In order to qualify for a Certificate in Real Property Assessment, a student must complete the following courses or their equivalents: 121, 330, 344, and 443, plus one of 331 or 444.

(2) Students are expected to complete the requirements set out in Regulation 5.06(1) within 3 academic years. This may be extended under Regulation 5.04(3) to a maximum of 5 years.

(3) Case Study examination submissions are subject to Regulations 2.04 and 4.05, regarding Assignment copying and appeals. No grade higher than a minimum passing grade (70%) will be awarded where a student is submitting a case study examination for the second time.

5.07 Post-Graduate Certificate in Real Property Valuation Program Requirements

(1) In order to qualify for a Post-Graduate Certificate in Real Property Valuation, a student must complete the following required courses or their equivalent: 330, 331, 401, 442, and 452, plus one of the following specialization courses: 300, 344, 443, or 460.

(2) Students are expected to complete the requirements set out in Regulation 5.07(1) within 4 academic years. This may be extended under Regulation 5.04(3) to a maximum of 6 years.

5.08 Certificate in Residential Valuation Requirements

(1) In order to qualify for a Certificate in Residential Valuation, a student must complete the following required courses or their equivalent: 111 or 112, 330, 121 or 344, 352, 400, and one of 433 or 443.

(2) Students are expected to complete the requirements set out in Regulation 5.08(1) within 3 academic years. This may be extended under Regulation 5.04(3) to a maximum of 5 years.

5.09 Advanced Studies in Real Estate Program Requirements

(1) Graduates of the Diploma Program in Urban Land Economics may complete studies in additional areas of specialization and receive an award of completion from the Division.

(2) Graduates of other equivalent real estate programs who have an appropriate combination of education and work experience may also be admitted at the discretion of the Admissions Officer. Students must be able to demonstrate completion of all necessary pre-requisites.

(3) Award of completion will be awarded upon completion of the following additional required courses:

(a) Real Estate Management: BUSI 441 and 451

(b) Real Property Appraisal: BUSI 442 and 452

(c) Real Property Assessment: BUSI 344, 443, and 444

(d) Real Estate Development: BUSI 445 and 446

(e) Brokerage: BUSI 433 and 441 (or by exception)

(4) Students wishing further study are allowed to complete and receive more than one specialization award.

(5) Students cannot receive credit for a given course towards both an Advanced Studies in Real Estate award of completion and either a Division Diploma or Certificate Program.

5.10 Appraisal Institute of Canada Requirements

(1) In order to complete the educational requirements for the Certified Residential Appraiser (CRA) designation, a student must complete all required courses as set out in the Regulations of the Appraisal Institute of Canada.

(2) In order to complete the educational requirements for the Accredited Appraiser Canadian Institute (AACI) designation, a student must complete all required courses as set out in the Regulations of the Appraisal Institute of Canada.

(3) All other regulations regarding AIC membership issues are as set out in the Regulations of the Appraisal Institute of Canada.

5.11 Exemptions and Transfer Credit

(1) Exemptions and transfer credit are defined and distinguished as follows:

(a) "Exemption" means waiving a required course in the program, but without awarding UBC credit, in recognition of post-secondary courses completed elsewhere that are substantially similar in content and rigour to those in the program.

(b) "Transfer credit" means awarding UBC credit in recognition of post-secondary courses completed elsewhere that are substantially similar in content and rigour to those in the program.

(c) Courses completed more than ten years ago are generally not eligible for exemptions or transfer credit.

(2) At the discretion of the Admissions Officer, students may be granted an exemption from a course within a program or awarded transfer credit. A written application must be made on the appropriate form, no later than the time the student registers. The request shall be accompanied by adequate supporting documentation including original transcripts and course descriptions, along with a non-refundable transcript review fee of $50 for Canadian transcripts and $100 for non-Canadian transcripts.

(3) At the discretion of the Admissions Officer, students may be permitted to write a "challenge" examination to fulfill part of or all of the requirements in a course. A fee of $150 is assessed for every course for which a challenge examination is permitted. Study materials may be purchased for an additional fee. Challenge exams must be completed within one year of the date of granting the exam(s).

(4) Where course exemptions or transfer credit have been granted under Regulation 5.11(2), in order to qualify for a Diploma or Certificate, a student must complete, at minimum, 50% of the required program courses, within the program, with the Division. At the discretion of the Admissions Officer, courses may be substituted as needed. The following program specific regulations will apply.

(a) In the Diploma program, a student must complete at minimum 17 credits, within the program, with the Division.

(b) In the Certificate in Real Property Assessment program, a student must complete at minimum BUSI 344, 443, and 444, within the program, with the Division.

(c) In the Post-Graduate Certificate in Real Property Valuation program, a student must complete at minimum 9 credits, within the program, with the Division.

(5) Exemptions or transfer credits may be limited for prerequisite courses after failure, according to Regulation 3.07(3).

5.12 Financial Considerations

Tuition fees listed in the Distance Education Calendar are inclusive of all required course materials, with the exception of the following:

(1) Statistical software required for BUSI 344 and 444;

(2) Spreadsheet software required for BUSI 121, 331, 344, 446, and other courses;

(3) Financial calculator;

(4) Supplemental publications or recommended additional readings;

(5) “The Appraisal of Real Estate" textbook for BUSI 330, 331, 398, 442, 452, 497, and 499;

(6) The textbooks required for BUSI 100, 101, 400, 401, and 451;

(7) An internet-ready personal computer and internet service provider; AND

(8) Other additional materials as specified from time to time.

5.13 Payment Policy

(1) All fees are payable by Visa, MasterCard, or in the form of a certified cheque or money order made payable to The University of British Columbia. Online payments can only be made using VISA or MasterCard.

(2) A student may be placed on financial hold as a result of outstanding fees, including tuition, transfer or a deferral fee, or other fees. The financial hold will be removed when the outstanding balance is paid in full.

5.14 Confidentiality

(1) All work produced by students remains confidential and will not be published or distributed beyond Division staff or educational consultants without the express written consent of the author.

(2) Awards are granted subject to the winner's name, contact details, and grade being released to the donor for the donor's promotional purposes. Refusal to release this information deems a student ineligible for awards.

5.15 Bulletins

Bulletins are posted to the Course Resources webpage. These may outline significant revisions to the course materials, including Assignments, projects, and examinations. Students are responsible for the material contained in any posted bulletins.

5.16 Official Course Start Date and Course End Date

(1) For the three terms in each academic year, the applicable course start dates are established; for:

(a) the purposes of students accessing the Course Resources webpage and receiving course materials, the course opens on the early registration date; AND

(b) the purposes of the official University Calendar, the official course start date is the Monday prior to the first Assignment due date, as specified in the Course Schedule.

(2) For the three terms in each academic year, the applicable course end dates are as follows:

(a) for the purposes of defining student standing during the term, the "Course End Date" is specified on the Course Schedule and defined as the deadline for:

(i) submitting Assignments and remaining eligible to write the Course Examination;

(ii) requesting to Transfer to a subsequent course; AND

(iii) applying to defer writing the scheduled examination.

(b) for the purposes of the official University Calendar, the official course end date is the date of the regularly scheduled final examination, as specified in the Course Schedule.

5.17 Appropriate Use of Educational Materials

(1) While a great deal of care is taken to provide accurate and current information in courses, neither the University, its staff, nor its consultants assume responsibility for any use or reliance beyond the course's operation.

(2) The course materials are prepared for educational purposes with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional advice.

(3) The general principles and conclusions presented are subject to local, provincial, and federal laws and regulations, court cases, and any revisions of the same.

5.18 Copyright

All Assignments and examinations once submitted are property of the Division and will be archived for future reference and/or educational use.


Acknowledgements

The UBC Real Estate Division gratefully acknowledges the generous financial support of the Real Estate Foundation of British Columbia.

The UBC Real Estate Division also gratefully acknowledges the following organizations for their ongoing support for the Real Estate Division's programs and courses:

  • Real Estate Council of British Columbia
  • Real Estate Institute of British Columbia (REIBC)
  • Appraisal Institute of Canada (AIC)
  • Real Estate Institute of Canada (REIC)
  • Institute of Real Estate Management (IREM)
  • International Association of Assessing Officers (IAAO)
  • BC Assessment
  • Institute of Municipal Assessors (IMA)
  • Alberta Assessors' Association
  • Saskatchewan Assessment Management Agency (SAMA)
  • Manitoba Assessment Association
  • Municipal Property Assessment Corporation (MPAC)
  • Financial Institutions Commission of British Columbia (FICOM)
  • Real Estate Council of Ontario (RECO)
  • Association of Assessing Officers of Manitoba (AAOM)